Human Resources Manager

ESSENTIAL REQUIREMENTS & KEY RESPONSIBILITIES             

• Employee Relations
• Oversight of the HR Business Partner team; aiding in the escalation of reported incidents.
• Ensures the employee relations log is updated and provides reporting incident trends
• Partners with Operations in investigating and resolving employee relations issues; tracking to resolution.
• Communicates issues that need to be escalated or patterns of incidents to their Direct Supervisor and the Vice President, Human Resources
• Works directly with outside counsel on legal matters; including attendance at mediation hearings
• Manages the Miller’s Ale House unemployment claims processes and is the liaison between our third-party unemployment claim partner and restaurant operations leaders.
• Compliance
• Continually researches, assesses, and updates company HR policies, in accordance with state, federal, and legal regulatory requirements and provides implementation recommendations on policies to ensure compliance with applicable laws.
• Reports any new employment statutes for discussion on policy creation and execution.
• Audits employment practices to ensure compliance with federal, state, and local statutes.
• Reports areas of opportunity with employment law compliance issues and provides recommendations, developing and/or changing processes to ensure compliance.
• Communicates compliance issues to the Multi-Unit Leaders in Operations, and audits/validates continued adherence to company legal initiatives moving forward.
• Works with the HR Team on company Handbooks and state supplements to ensure that policies are updated, and that the employment law information is accurate.
• Audits compliance documents submitted by Operations for accuracy and ensure they are archived appropriately.
• Works with the Training Department in the development of “job aids” that will assist Operations in the area of proactive HR compliance.
• Maintains the comprehensive state-by-state compliance guide with the Legal Department and external counsel approval to include laws regarding wage & hour, meal periods, leaves of absence, pay, and benefits administration.
• Manages the HR Team and the compliance areas of responsibility to verify the timeliness and accuracy of the compliance audits.
• HRIS
  • Utilize HRIS system (UKG) for HR processes.
  • Responds to Operations inquiries regarding compliance and the HRIS system.
• Supervisory Responsibilities:
  • Recruits, interviews, hires, and trains new staff in the department.
  • Oversees the daily workflow of the department.
  • Provides regular feedback, addresses performance opportunities, and oversees the ongoing professional development of all direct reports.
  • Provide constructive and timely performance evaluations.
  • Handles discipline and termination of employees in accordance with company policy.

• Bachelor’s degree in human resources, Business, or related subject matter and/or a minimum of three or more years of human resources experience is required.
• Thorough understanding of Human Resources legal compliance and its role in protecting the company
• Ability to develop strong professional and trustworthy relationships with Team Members and Managers in Operations and the Restaurant Support Center
• Proven success in coaching and mentoring Managers on HR-related topics, policies, and procedures
• Strong written and verbal communication skills, working both collaboratively with a team as well as autonomously.
• Orientation toward analytics and detail
• Role model of hospitality, contributing to a positive Human Resources Department and company culture
• Proven abilities in a fast-paced environment, while re-prioritizing, as necessary