Telesales Specialist
Superior GroupTelesales Specialist
Superior Lifestyle
About this Role
We are looking for experienced telesales superstars to assist with nurturing leads into sales and delivering exceptional customer service.
You will be energetic, highly motivated and well organised in order to increase sales and achieve targets. Your ability to build trust over the phone, listen actively, overcome objections and close the sale will be integral to your success.
In a nutshell, you will offer pain-management solutions to potential customers, explain our product range and benefits, submit finance applications on their behalf and record relevant data on our CRM.
About Us
We are a progressive business with over a decade of experience in delivering assistive technology to the aged care and disability communities. We are trusted and recognised within the industry, with room to grow.
Our core values are at the heart of everything we do: quality, integrity and affordability. We don't just sell a product, we sell a lifestyle that everybody deserves!
If you have any questions, please call email hr@superiorlifestyle.com.au [link removed] or call Sid on 0423 110 005 (Monday to Friday, 9am to 5pm).
Requirements
Skills & Requirements
- Minimum 1 year experience in sales or telemarketing role with specific KPI's to achieve,
- Minimum 1 year experience building rapport with customers and identifying their needs and interests,
- Minimum 1 year experience dealing with difficult customers,
- Minimum 1 year experience with basic IT equipment and CRM software (we use Zoho),
- Ability to learn quickly from mistakes, self-motivate and adapt to change,
- Ability to be coachable and apply feedback to performance metrics,
- Ability to be solutions focused, overcome objections and endure mental challenges,
- Ability to work autonomously and identify gaps in knowledge or expertise for continual learning.
Benefits
Key Benefits
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Be rewarded for your hard work
- Permanent full time or part-time employment available
- Annualised salary package + super
- Uncapped commissions for individual and team achievements (paid monthly)
- Permanent full time or part-time employment available
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Be proud of where you work
- Work with innovative products that deliver genuine health benefits
- Modern office space and public showroom
- On site staff parking
- Close to the M1 and away from city congestion
- Work with innovative products that deliver genuine health benefits
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Be supported in your role and beyond
- Opportunity for career progression into leadership role
- Induction training and ongoing professional development
- Fun and supportive team environment focused on healthy work life balance
- Opportunity for career progression into leadership role