We are looking for a Technical Business Analyst to join our team - we will work together to design, implement and deliver mission-critical web and mobile applications for our clients. It is imperative that our software applications are designed to be robust, secure and future proof, especially given our portfolio of customers. We would like to tap on your experience, technical knowledge and resourcefulness to deliver world-class solutions for our clients.
Work as a key member of the project management team to drive the project forward and ensure smooth and successful project delivery
Collaborate with client stakeholders (IT team and System owners) and internal stakeholders (Project Management, Development and DevOps team)
Work closely with the project’s Solution Architects (both external and internal) to understand technical requirements in the realm of Cloud Architecture, DevSecOps, Continuous Integration and Continuous Delivery (CI/CD)
Analyze and synthesize business requirements; and build suitable business cases and generate client/business needs through human-centric, visual methods
Develop user stories, functional/technical specifications and acceptance criteria
Analyze the impacts of requested changes, and conceptualise and recommend appropriate solutions that continuously address changing business needs
Conceptualize business processes and present it visually using workflow diagrams and slide decks to effectively communicate complex ideas and concepts
Analyze technical requirements; factor in dependencies and critical path, and deliver technical deliverables on a timely basis
Deliverables may include the following:
Architecture Diagrams
Cloud Hosting and Set-up (AWS or Azure cloud)
Technical integrations with 3rd party systems
Performance and Load Testing
Solution Design / Technical Specifications
Data Extraction, Transformation and Migration
User stories/ functional specifications
Workflow diagrams to demonstrate business processes
Manage the project’s technical track, in relation to overall project timeline; plan and prioritise tasks in a constantly changing environment
Create informative, actionable and repeatable reporting that effectively presents progress and status of different aspects of the project to different stakeholders.
Support the full software development cycle to ensure project readiness for smooth deployment, adoption and operations
Be open to learning and exploring new technologies, and more importantly, love getting your hands dirty
Degree in Computer Science, Infocomm Technology, Computer Engineering with excellent academic records or outstanding professional or personal achievement.
Minimum 3 years of relevant experience e.g. Software Development, Cloud Architecture, Technical Analyst / System Analyst etc
Participated in a full software or product development cycle, preferably using Agile Methodology
Have prior hands-on coding experience
Excellent analytical, conceptualisation and problem-solving skills
Excellent verbal and written communication skills with the ability to pitch ideas
Strong influencing and people management skills
Ability to understand and translate technical requirements into digital mediums e.g. Word, PowerPoint, and Excel
Meticulous and detailed oriented with excellent documentation skills
A driven and motivated personality with aptitude for analysis
Being a pro-active, self-motivated and resourceful team member who can guide and mentor others
The following would be a “plus”
Relevant certifications e.g. Cloud Certificates, Project Management Certificates
Prior experience in a product development firm or consulting experience (IT consultancy, IT service delivery etc)
Knowledge or experience in one or more of the following areas:
Database designs
Cloud architecture
CI/CD pipelines