Senior Business Analyst

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Business Analyst do at Fiserv?

Functional analysis on medium to large projects working closely with Fiserv and its clients in the financial sector. Tasks will include liaising between Fiserv Project Delivery and the Client Cards Support and Business teams to ensure all parties share a common understanding of the functional requirements and solutions within a project

What you will do:

Understanding the functionality of assigned Enterprise Release projects from Functional Specification Documents (FSD)
Understanding the context of a change by absorbing associated project-related documentation and correspondence
Creation of user test plans, execution of user testing, post implementation verification and communication and verification with the appropriate stakeholders to obtain sign-off
Liaising with numerous interface groups where necessary
Participation in workshops (functional walkthrough and/or problem resolution forums) that may involve personnel with both the functional and technical backgrounds from Fiserv/Client
Reviewing and providing timely feedback on FSDs, aspects of which may involve wider coordination/consolidation of feedback/responses from multiple teams
Ability to work within the framework of both the Agile and Waterfall models

What you will need to have:

7+ years’ experience on Cards & Payments platform/s, in particular credit card processing (VisionPLUS application or equivalent) and schemes knowledge (Visa/MasterCard)
Ability to produce requirements analysis, functional specification, technical analysis documentation for complex projects
Adaptable to working within the considerations and guidelines of a pre-existing operational framework/relationship
Strong analytical skills
Strong negotiation/influencing skills
Strong verbal and written communication/articulation skills
Ability to commit to manage personal delivery to within expectations and timelines
Ability to work independently and/or work as part of a team
Professional approach and outlook and able to work in a flexible manner

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. 

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

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Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

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