Job Title: Security Operations Manager
Primary Location: Grand Rapids
Employee Status: Full-Time, Salaried
Estimated Hours/Week: 38
Remote Status: Hybrid
% of Travel for the Position: 15%
What you’ll get: (note varied offerings based on role and hours)
Weekly Pay
Comprehensive Health & Wellness package including Medical (with prescription coverage), Dental, and vision
Matching Health Savings Account Contributions, Dependent Care flexible spending account (FSA)
Retirement options like 401 (k) with company match and pension.
Paid time off: Vacation, Personal days, paid holidays, paid volunteer time, sick days, & flex time.
Tuition reimbursement
To see a full list of our benefit offerings – check out this helpful guide!
About this position:
LMCU is looking for a Security Operations Manager to develop and lead the credit union's Security Operations Program, overseeing a cybersecurity operations team that monitors assets for security incidents. This role is crucial in incident response, ensuring the identification, containment, and recovery from cyber events while serving as the primary contact for the Chief Information Security Officer (CISO).
What you’ll do:
Direct the Cyber Incident Response Team in investigating cybersecurity incidents, ensuring effective identification, containment, and recovery.
Oversee the cyber incident response program using industry frameworks; implement controls to reduce risks and impact from breaches.
Conduct host and network analysis, utilizing authoritative threat data to respond to incidents and correlate security information from various sources.
Summarize incidents for stakeholders, fostering cybersecurity awareness and staying informed on trends to mitigate emerging threats.
Lead efforts to secure network endpoints; maintain and staff the Security Operations Center with qualified professionals.
Manage and recommend security technologies to address threats, ensuring a robust control environment.
Collaborate across the organization to protect sensitive information, including member and financial data.
What you’ll bring:
Bachelor’s degree in Computer Science, Information Security, Engineering, or a related field, or equivalent experience and technical training.
Active CISSP or CISM certification (or equivalent) required.
5+ years in technical services/IT for hardware/software engineering and production support, including exposure to business planning, systems analysis, security solutions, and infrastructure support.
6+ years in information security.
Excellent team-leadership communication, relationship building, and strategic thinking skills.
Demonstrated ability to lead in crisis situations, problem-solve and implement technology solutions, and project manage.
Who we are:
We’re proud of our past, thrilled with our present, and couldn’t be more excited about our future! Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan.
As a credit union, LMCU is a not for profit institution, owned by its members, instead of corporate stock holders. We are accountable directly to our members, and they directly share in our success – benefitting by lower and fewer fees, better savings and checking interest rates, lower cost mortgages and a host of other advantages that simply don’t exist at traditional banks.
It’s about always doing what’s best and right for our members - it guides everything we do.
From friendly, knowledgeable and professional employees who greet you by name, to offering stellar value at every turn, LMCU works for its members.
Working with LMCU you can grow and advance in your career and work with talented teams that help you become better each and every day. As an employee you can have confidence in knowing your work is having an impact by supporting our mission of serving our members’ lifetime financial needs.
You’ll be encouraged to innovate and excel and we're committed to your empowerment as an employee, providing ongoing training, development, support, and opportunities for you to achieve your career goals.
Have additional questions about the role?
You may email us at: Careers@lmcu.org.
If you lack access to the internet or internet connectivity, or have a disability that hinders your ability to apply online, please choose one of the following options to obtain assistance:
Call us at: (616) 242-9790
Mail your resume to: 5664 Prairie Creek Drive, Caledonia, MI 49316
Please Note: These options are reserved for use by individuals requesting an accommodation as a candidate. Information received via these options will be routed to our HR team, who will provide appropriate assistance to facilitate the completion of LMCU’s online application.