Risk Manager

POSITION:  Risk Manager                                                       FLSA:     Exempt

DEPARTMENT: Asset Management                                      REPORTS TO:  Director of Asset Management

JOB SUMMARY:  The Risk Manager reports to the Director of Asset Management and is involved in all aspects of Insurance and Risk Management for the company, including insurance underwriting and acquisition, claims management, captive account management and certificate of insurance control.

Job Duties include but not limited to:

• Risk Manager analyzes and purchases the general insurance needs for the company in partnership with the Chief Operating Officer.


• Manage SHF’s and properties’ insurance needs, which includes identification, placement, and renewal of cost-effective coverages. Ensure all insurance reporting and invoicing requirements are met, including, but not limited to, premiums, broker fees, audits, lawsuits, certificates of insurance, and notices of insurance.


• Act as primary company liaison with insurance companies, and coordinates relationships with insurance carriers, underwriters, insurance brokers, warranty and cert-control providers.


• Act as the Claims Coordinator to analyze, document and follow up on all claims. Support the General Counsel in managing all claims tendered to insurance companies.


• Collaborate with General Counsel on risk identification/contract issues and litigated/potentially litigated claims.


• Lead the internal Loss Prevention Committee including assessment and design of loss prevention strategies, control programs, claims management and related insurance programs.


• Identify financial, safety or security risks across the company and its multifamily apartment communities throughout New York City.


• Act as liaison with operations, insurance adjusters, credentialing, compliance, safety, related to reported significant incidents


• Provides and/or coordinates training opportunities with internal staff and property management companies.


• Partners with third-party property management companies to ensure risk management training, protocols and incident report management follows policies and procedures.


• Review COIs as requested and obtain answers to questions from credentialing/compliance teams


• Assist as needed with other legal or risk management matters for both internal clients and external parties


• Other duties as directed and assigned by Manager or Senior Leadership.

QUALIFICATIONS:

• Experience in home building industry or multi-family housing and affordable housing developments desirable.


• Experience in redevelopment and environmental risk management highly desirable.


• Experience in the New York City real estate insurance industry, desirable.


• High level attention to detail.


• Excellent problem-solving, organizational and time management skills.


• Strong work ethic, loyal, trustworthy, honest team player.


• Must be able to maintain strict confidentiality.


• Ability to work with minimal supervision and in a hybrid setting.


• Must have the ability to work in a fast-paced work environment.

• Computer literate with high level capabilities and expertise in Microsoft Office, including Excel, Word and Outlook, required.


• Excellent oral and written communication and presentation skills and ability to communicate and influence senior management, insurance underwriters and claims managers.


• Bilingual a plus but not a requirement


• Ability to work Monday through Friday, an 8 hour shift, with an unpaid hour for lunch.


• Ability to relate to persons of diverse backgrounds


• Commitment to providing affordable housing for low-to-moderate income population

EXPERIENCE & EDUCATION

• College degree preferred, with experience or coursework in Finance, Insurance, Real Estate or Construction


• 3+ years of related insurance and risk management experience required, including proven ability to market and negotiate insurance program and policies


• Requires (i) strong knowledge of insurance products and service, specifically including General Liability, Builders Risk, Property and Casualty insurance coverage and exposures and (ii) demonstrated understanding of insurance policies for general liability, property, builders risk, auto, workers compensation, directors’ and officers’ insurance, employer practice insurance, crime and fiduciary insurance, and pollution legal liability insurance.