Quality Assurance and Compliance Specialist

THE ORGANIZATION

Alta California Regional Center (ACRC) is a non-profit agency under contract to the State of California and for 50 years has provided the coordination of services to individuals with developmental disabilities. ACRC employs approximately 700+ persons working out of eight offices in a ten-county area. ACRC is one of 21 Regional Centers in California.

THE POSITION AND JOB SUMMARY

ACRC is seeking a Quality Assurance and Compliance Specialist for the Sacramento office (please note our Sacramento office location will be moving to Natomas in March 2025). The focus of this position is participating in the development and evaluation of resources to assure the provision of services for ACRC’s clients (children and adults). Specifically, this position: identifies areas of need in all service categories; recruits and develops community resources to meet Client needs (including coordination and collaboration with community, providers, families, and ACRC staff); work with day programs as well as family home agencies (quality assurance and resource development); monitors various Service Provider categories; coordinates with investigating agencies and ACRC Staff in order to address complaints; writes detailed reports of evaluation findings, advises service providers on implementing corrective actions, and provides follow up on implementation; provides public information and education for the vendors and ACRC staff throughout the catchment area; develops and monitors resources to aid ACRC staff in carrying out agency mission.

COMPENSATION

The below is dependent upon experience and education.

Community Service Specialist I: $23.66 - $30.20/hr. (must possess a bachelor's degree)

Community Service Specialist II: $27.19 - $34.71/hr. (must possess a master's degree)

The actual amount offered within this range will depend on a variety of factors including skills and abilities, education, experience, and other relevant job-related factors. It is not typical for an individual to be hired at or near the top of the range for the role.

SUMMARY OF OUTSTANDING BENEFITS

ACRC offers an excellent working environment and a benefits package to include 90% employer-paid health insurance plus low-cost dependent coverage including domestic partners; 100% employer-paid dental, and vision insurance for employees plus dependents; 100% employer-paid employee life insurance coverage; 100% employer-paid long-term disability coverage; flexible benefits pre-tax spending program; CalPERS employee pension plan; and 457 and 403-B voluntary tax shelter annuities. Other benefits include 17-22 annual vacation days, 12 annual sick days, 15 paid holidays, longevity leave, Employee Assistance Program, and many other generous benefits. Many of our employees participate in the Public Service Loan Forgiveness (PSLF) Program; See additional details on the PSLF Program here. This is intended to represent a general summary of benefit plans and coverages only.

Applicants must possess a Bachelor’s or Master’s degree in Social Work or a related field; two years of experience in human services (preferably in the field of developmental disabilities); knowledge of basic needs and philosophy in working with individuals with developmental disabilities; excellent written, verbal, and interpersonal communications skills; ability to conduct research, analyze data, and compile and disseminate information; knowledge of various laws and regulations including Title 17, Title 22, federal regulations for ICF, and California Codes of Regulations; knowledge of “vendorization” and quality assurance policies and procedures is preferred. Other requirements and qualifications apply.

EQUAL OPPORTUNITY EMPLOYER