Property Manager

ALLTERRA PROPERTY SOLUTIONS

Allterra Property Solutions was developed in 2016 and delivers top quality property management, property development and consulting services. We provide turn-key and ala carte property management of both market rate and affordable housing along with commercial properties for third party owners. Allterra Property Solutions is the third-party management company for Anawim Housing – a nonprofit in Des Moines that provides housing to the most vulnerable through affordable housing and permanent supportive housing. Allterra Property Solutions financially supports the programs and services of Anawim Housing – creating a sustainability model that provides a wide-range of housing solutions to better serve our community.

ANAWIM HOUSING

Anawim Housing is the largest provider of permanent supportive housing in the State of Iowa, managing over 260 housing units. Our Permanent Supportive Housing programs service individuals and families who have experienced homelessness and might also live with mental illness, substance use disorder or a physical disability. For over 30 years, Anawim Housing has been a leader of providing affordable housing in Des Moines. We believe that all people, despite their economic status, should experience the benefits of a home. If you agree, and want to work in an exciting employee driven culture that values work/life balance, consider joining our team.

JOB DESCRIPTION

POSITION:          PROPERTY MANAGER                    

FLSA STATUS:     NON EXEMPT

DEPARTMENT:  PROPERTY MANAGEMENT                                      

REPORTS TO:     SENIOR COMPLIANCE MANAGER                                                   

­­­­­­­­­­­­­­­­SUMMARY:

The position will specialize in compliance, assisting the Director of Compliance with various compliance related duties. In addition, this position will require travel between various properties to collect rent, monitor tenant ledgers, conduct unit inspections, lease enforcement and maintain a positive tenant community. Staff will show units, perform move-in inspections, sign lease with new tenants and maintain legal records. Staff will communicate with tenants in person, over the phone, and via Appfolio software.

­­­­­­­­­­­­­­­­ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following duties are normal for this position.  These are not to be construed as exclusive or all inclusive.  Other duties may be required and assigned.

• Maintain properties/units of about 150 while assisting the director of compliance.
• Thoroughly and accurately assess issues that are reported to the leasing office, resolve or escalate to appropriate parties as necessary
• Monitor and actively participate in leasing and office activity for all properties in assigned portfolio 
• Monitor accounts receivable, collections and eviction processing for all properties in assigned portfolio to ensure timely and accurate processing. 
• Coordinate with leadership team and asset management team on capital requests, monitor capital spending for unit flooring, appliances and other capital improvement projects. Escalate capital project requests appropriately and participate in bid process as needed.
• Work with maintenance to ensure that assigned properties effectively prioritize the daily maintenance schedule
• Resolve issues with daily maintenance requests, unit make-ready schedule, resource needs and other maintenance related issues for all assigned properties
• Delegate maintenance priorities to indirect reports
• Site Inspections: Personally inspect the property on a regular basis (both scheduled and unscheduled visits), assuring the marketability of the community, both interior and exterior.
• Manage overall financial performance by analyzing and reconciling reports, preparing and administering operating budgets, reviewing monthly statements, determining trends and areas of opportunity, and advising others on cost control methods.
• Manage and monitor accounts receivable and property collections/bad debt.
• Oversee capital improvements and replacements.
• Provide guidance and support to onsite personnel outside of normal business hours as necessary to meet the needs of the property.
• Working knowledge of Fair Housing practices, laws, and regulations relating to operation of properties. 
• Assures fair and consistent treatment of all Allterra Property Management employees and that all employees comply with Anawim Housing policies and procedures.
• Assures all work performed is done in accordance with OSHA safety standards and those established by Anawim Housing.
• Assures that all work performed meets Allterra Property Management’s standards for customer service, accuracy, quality and efficiency.
• Establish and maintain an effective working relationship with employees, vendors, clients and members.
• Other duties as assigned.

MINIMUM QUALIFICATIONS:

§  Bachelor’s degree in a human services field preferred

§  Prefer 2 years in a property manager role with multi-family housing and sales

§  LIHTC and Section 8 experience preferred

§  Real Estate license preferred or ability to obtain it within one year from hire date.

§  Prefer experience with AppFolio

§  Interpersonal skills

§  Professional communication skills

§  Ability to multi-task and work in a fast-paced environment

§  Basic bookkeeping skills

§  Excellent customer service skills

§  Ability to work independently

§  Valid driver’s license, personal vehicle, car insurance and a good driving record.