Portfolio Property Manager

Position Summary: 

Oversee and coordinate all fiscal and operational functions and activities associated with each Condominium and Homeowners Association. Candidate will be responsible for the management of a portfolio of residential properties in and around Boston and suburbs and will provide direction for governing Boards on operating and capital costs, as well as preparing the annual budget for the properties.

RESPONSIBILITIES:

• Property Manager in daily operations and management of the property.
• Handle tenant inquiries, complaints, and maintenance requests in a professional and timely manner.
• Maintain accurate records of tenant interactions and transactions using property management software.
• Coordinate with maintenance staff to ensure prompt resolution of maintenance issues.
• Responsible for effective Trustee and resident management relations.
• Prepares annual budget for operating and reserves.
• Provide long term fiscal planning and analyze the property’s cash requirements.
• Maintain complete vendor, insurance and legal records.
• Prepare maintenance schedules and monitor progress.
• Enforce rules and regulations of the Association to maintain a harmonious environment.
• Maintain open communications with residents and trustees using telephone, site visits, email and meetings.
• Evaluate all contracts for your Association and make recommendations to the board for practical cost savings and efficiency.
• Oversees the management of the facilities provided by a range of outside contractors and vendors.
• Oversees activities of contractors, vendor personnel, and suppliers; Monitors contracts for compliance and controls costs; monitors general expenditures; performs quality control inspections to ensure adherence to contract specifications and industry standards.
• Solicits bids for maintenance contractors and construction projects and participates in the selection of contractors.
• Performs quality control inspections to ensure adherence to contract specifications and industry standards.
• Oversee collection of fees of homeowners within portfolio.
• Review monthly reports and prepare variance report for trustees.

• Bachelor's degree or equivalent.
• At least 3 years property management experience.
• Condominium property management experience is a must.
• Excellent customer service skills.
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Excellent skills using computers, preferably in a PC, Windows environment.
• Demonstrated skills in organizing resources and  priorities.
• Knowledge of contracting process and associated local, state, federal, and other regulations.