Job Description:
Summary
Reach Logistics is a global eCommerce logistics and strategy company that partners with some of the largest brands in the world to distribute their products on Amazon, Walmart, eBay, and more. We shipped 33M units in 2022 and are continuing our exponential growth! Currently a top 5 seller on Amazon, we boast over 1,150 global employees that span over 22 global locations, with 9 global distribution centers that sell in 60 countries.
Essential Duties and Responsibilities
Oversee shift management and their teams of 80-150 workers total; oversee management staff of 4-5
Assist in operations by working with General Manager, Assistant General Manager, and Operations Manager on other shift
Pre-shift meeting with management team to plan for shift
Responsible for ensuring that shift meets production goals and direct/indirect labor targets
Send out shift report showing how the shift was executed along with details communicating why the team was able/not able to achieve its goal
Provide guidance and support to supervisors with respect to personnel, quality, and safety
Resolve employee relations matters and conflicts working with HR to develop sustainable solutions
Daily meetings with team as well as direct reports to ensure changes, policies, and procedure updates are communicated
Facilitate open communication between 1st and 3rd shift and between departments on shift to ensure teamwork to achieve common goal
Promote a positive work environment through excellent verbal communication, listening, and promoting company standards
Create and implement a daily shift planner to ensure maximum efficiency and proper coverage for all departments
Develop and implement operating methods and procedures designed to eliminate operating problems and improve process quality
Coordinate distribution activities to obtain optimum utilization of human resources, warehouse management system and equipment
Help contributors understand and connect to our vision, mission, strategy and business priorities
Ensure the safety of all team members by teaching, promoting, and exemplifying safety guidelines
Overtime during peak periods (Additional 8-hour shift on Sunday nights)
Qualifications
At least 5 years in supervisory role, preferably with a focus in a distribution center/warehouse environment
Minimum of 1-2 years of operations experience in a warehouse/distribution, logistics environment
Must be able to display effective communication to associate, management and executive staff members
Prior experience creating and executing a shift plan
Understanding of basic math and excel formulas
Understands how important process control is to the business
Flexible- Embraces Change
Problem Solver
Familiar with Warehouse Management Software to track and solve problems with orders
Proficient use of Microsoft Office, including Excel, as well as Google Suite, Gmail
Previous experience/knowledge of Workday preferred
Ability to maintain confidentiality
Ability to follow procedure, practice sound judgment and practice a fair and consistent management style
Physical Demands
Able to stand/walk for up to 8-12 hours
Able to push/pull, bend, lift, stretch and reach both below the waist and above the head
Ability to lift up to 50 lbs
Benefits
Medical PPO and HSA with employer match plan options
Dental, Vision, STD, Supplemental Insurance plans
Company Paid LTD and Life Insurance
401K match - Match 100% up to 3%, and 50% from 3.1% - 5%
4 weeks of PTO, accrued semi-monthly
8 company paid holidays
Paid bereavement
Stocked marketplace with late-night meal options
Product Giveaways
Shift Details
3rd shift
Shift Days: Monday night - Thursday night
Shift Hours: Overtime vs. Regular schedule
Regular Schedule: 8:00 pm - 6:30 am
Overtime: Add 8-hour Sunday night shift 10:00 pm - 6:30 am
This position will be required to arrive at least 30-minutes before start of shift to run a pre-shift meeting
Reach is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.