Position: Loan Operations Manager
Our Opportunity
Firelands Federal Credit Union has a full-time opening for a Loan Operations Manager to our growing team! This position will be based at our Monroeville, OH location.
Who We Are:
At Firelands Federal Credit Union, we believe people are far more than just their credit score. We pride ourselves on offering a warm, friendly environment while providing tools to make managing finances stress-free. We are a not-for-profit, member-owned credit union, which means every dollar of profit Firelands FCU makes is reinvested into the credit union through lower fees and better rates in the communities we serve. We are all in on people helping people.
Who You Are:
Our ideal candidate focuses on providing exceptional member financial service. We are looking for individuals with a desire to respond to member financial inquiries, complete financial transactions, open new accounts, uncover opportunities and recommend appropriate financial solutions to help grow the member's relationship with the credit union. You must love working in a fun environment and making a difference in your community.
Primary Functions:
Displays strong leadership skills. Actions and responsibilities required to provide superior member services at the Credit Union branch. Oversees the functions and employees in the Mortgage Loan Servicing, Card Servicing, Consumer Loan Servicing, and our Collections departments ensuring full compliance of all credit union policies, directives, laws and regulations. Is responsible for the day-to-day loan operations, card, and collections departments and keeps the VP Lending fully informed on all pertinent matters.
What We Offer:
Firelands Federal Credit Union is always in search of service-oriented employees with great attitudes! We recognize the importance of investing in our employees and offer an excellent benefits package.