IT Business Analyst - D365 F&O

Innovation For A Better World

Hamilton delivers global innovations that contribute to positive change.

For over 70 years, Hamilton has partnered with customers to provide technologies, engineering expertise, and reliable solutions that accelerate advancements in research, development, and industrial processes.

We facilitate innovations for a healthier, more sustainable future through collaboration and effective solutions.

As a member of the D365 Finance & Operations Center of Excellence, the D365 F&O IT Business Analyst will provide Level II support to the following business units:

• Sales and Customer Service
• Procurement
• Research & Development and Manufacturing engineering
• Service Department

Responsibilities include (but are not limited to):

• Provide configuration support within the D365 solution for the above business units.
• Work with subject matter experts and key users on:
  
  • documenting changes made to the D365 solution;
  • creating Functional Design Documents for customizations requested to the D365 solution;
  • creating test data and conducting tests for changes to D365 configuration to assure the solution performs to specifications; and,
  • supporting subject matter experts in developing user instructions to enable end users to perform assigned business processes.
  
  
• Perform analysis to determine inefficiencies in system performance.
• Specific Programs, ISVs, and module responsibilities include:
  
  • D365 native product configuration settings and management
  • Process Weaver / Xcarrier logistics ISV integration
  • D365 Workflow configuration and management (i.e. purchase requisition approval process)
  • BlueStar engineering change management
  • Data Masons (SPS Commerce) EDI integration (secondary support within IT)
  
  

• High degree of standard business practices understanding (i.e. Procure to Pay, Order entry to cash receipt).
• Strong written and verbal communication and interpersonal skills.
• Excellent time management skills.
• Ability to work successfully with cross functional teams.
• Critical thinking and data analysis skills.

Required Education and Experience:

• BS Degree in Computer Information Systems or in a relevant business area is required.
  
  • Internal Candidates may provide evidence of proven functional experience in lieu of degree.
  
  
• Minimum of three (3) years of experience with D365 Finance and Operations ERP is required.
• Advanced experience with Microsoft Suite (Word, Excel, PowerPoint, OneNote, Outlook, Teams, etc. is required.

Preferred Experience:

• Experience with D365 module Retail and Commerce.
• Azure Dev Ops.
• Certifications:
  
  • Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate
  • Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate
  • Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate
  • Project Management Professional (PMP)
  
  

• Diverse portfolio of exciting and innovative design projects.
• Tremendous opportunities for professional growth.
• Commitment to sustainable design.
• Competitive compensation.
• Excellent benefit package includes medical, dental, vision insurance, paid vacation time, paid sick time, disability insurance, 401k, tuition reimbursement and more.
• Solid stable company.
• Must pass drug and background screens.
• May be required to wear Personal Protective Equipment (provided by employer).