Global Security - Retail Security Risk Manager

Job summary

As a Retail Security Risk Manager in Global Security, you will be responsible for the generation of comprehensive plans of action to mitigate threats and vulnerabilities to the Consumer and Community Banking Retail Real Estate and ATM Operations. Utilizing professional security practices, you will develop and implement any enhanced security protocols, procedures, and policies to optimize the overall performance of the Global Security North America Physical Security team.

Job responsibilities

• Identification of potential risks and implementation of strategies which will protect or preserve the confidentiality, integrity, and availability of retail resources.


• Understand, design, and apply innovative  risk assessment practices to identify vulnerabilities and threats to physical assets in the retail branch network. Analyze potential impacts and assist in developing mitigation strategies.


• Create and update physical security risk policies, procedures, and standards in alignment with industry best practices and company criteria. Prepare and present regular reports to senior management on security status, incidents, and program effectiveness. Provide recommendations for improvements.


• Analyze current roles/responsibilities within Global Security North America Physical Security team and build national-level standardizations for handling of security requirements for retail branch locations and remote banking operations. Ensure follow-up coordination, including necessary investigation and risk mitigation, in partnership with Line of Business (LOB) management, corporate partners, and law enforcement is addressed. 


• Develop and maintain relationships and lines of communication with key partners and management within Real Estate and ATM Operations.   Attend strategic management meetings to maintain visibility and open lines of communication. 


• Research root causes of issues impacting daily performance of Global Security North America Physical Security team and help define corrections that offer impactful change to daily demands. 


• Maintain awareness of relevant laws and regulations related to physical security. Ensure the organization meets all legal and regulatory requirements. Liaison with law enforcement agencies and financial industry leaders to understand evolving strategies in retail banking operations that require a security focus, as needed. Maintain relationships with key contacts. 

Required qualifications, capabilities, and skills

• 5+ years of experience in physical security management or risk management, preferably in a corporate environment.


• Expertise in proactively assessing and managing security projects and programs.


• Ability to apply analytical and critical thinking skills to unstructured problems and situations


• Strong interpersonal skills, ability to interact effectively across multiple lines of business

Preferred qualifications, capabilities, and skills

• Degree preferred or equivalent years of specific experience


• Basic security product knowledge and business process understanding


• Be available for after-hours response to emergency incidents 


• Occasional travel in support of daily department functions and responsibilities