About Us:
BLAKEAWAY is a thriving ready-made meal business with six retail stores dedicated to providing delicious, convenient, and nutritious meals to our customers. As we continue to grow, we are seeking a dynamic and experienced Food Retail Operations Manager to join our team and oversee the efficient and effective running of our stores.
Summary:
This role oversees the successful operation of 6 retail stores (with at least 2 more to open in the next 12 months) within Melbourne. Working closely with store managers staff to ensure that sales targets are met, customer service is of a high standard, and all stores maintain a consistent level of performance.
Responsibilities:
- Oversee the day-to-day operations of all retail stores within the assigned area
- Merchandising: implement effective merchandising strategies to maximize product visibility and sales.
- Track and analyze sales and performance metrics of all stores to identify areas for improvement and develop strategies for sales growth
- Stores & Staff , ensure that both the store environments and staff present a clean, professional & welcoming image.
- Manage staffing requirements, including recruitment, training, and development programs for all store staff
- Manage inventory levels and ordering to ensure each store is fully stocked with the products customers demand whilst minimizing wastage
- Develop and implement marketing strategies to promote sales within each store
- Manage budgets for all stores in the assigned area
Qualifications:
- Previous experience in retail operations management, preferably in the food industry.
- Excellent communication and interpersonal skills
- Strong leadership and management skills
- knowledge of merchandising principles and inventory management
- Ability to manage multiple priorities and meet deadlines
- Ability to work effectively in a team environment
- commitment to hygeine & safety regulations
- Strong analytical and problem-solving skills
- Strong computer skills
- Willingness to work flexible hours, including evenings and weekends if required