Data Analyst, Store Operations

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Data Analyst, Store Operations

Full-Time Permanent  

Reporting to Manager, Data Analytics

Toronto, Ontario (Hybrid Remote)

Harry Rosen Inc. Central Office (77 Bloor St. West) 

Harry Rosen is a leading clothing retailer of finer menswear based in Toronto and operating in major centers across Canada. As a result of our ongoing digital and technological transformation, the impact and importance of data and analytics within the organization has never been higher. The Analytics department has formed the Analytics Centre of Excellence (the ACE!) to help address the growing data and analytics needs of diverse areas of the business, leveraging best-in-class analytics tools and data-driven applications.

We are currently seeking a Data Analyst to join our Analytics Centre of Excellence as a dedicated resource to support our Store Operations Team. This role will focus broadly on improving the quality, quantity, accessibility and integration of data and insights across every aspect of our store operations business model, including (as examples) commissioned sales staff performance, client portfolio management, store foot traffic, inventory allocation, and many other areas. This will be accomplished with a combination of dashboard and data product development, ad hoc data analysis, and direct support to sales staff by way of client targeting and segmentation.

As the successful candidate, you will have the right mix of technical skills, business acumen, and data & analytical literacy to work cross-functionally to support and help drive these objectives forward. You will play a pivotal role in weaving data and insights into every aspect of our store operations framework.

In this role, you will showcase your talents at:

• Working with complex and diverse data sets (CRM, POS, data warehouses, demographics data, product data, inventory & logistics data etc.) to extract information to discover, interpret and deliver compelling analyses and actionable insights
• Designing, developing, deploying and maintaining dashboards and other reporting products to provide the Store Operations Leadership Team with access to key metrics and insights using dashboard and visualization best practices and internal standards
• Answering complex—and sometimes ambiguous—business questions by translating them into data questions (e.g. business trends, consumer behaviour, purchase patterns, demographics, geographics etc.) and delivering the results in an understandable and actionable manner
• Developing, deploying and analyzing campaign audiences and other client targeting initiatives for use by the store sales teams to generate business
• Collaborating closely with the Store Operations Leadership Team to devise strategies and tactics that will drive business performance and optimize store operations activities, as well as to align with the technical capabilities of core operations and data systems
• Providing support and consultation for Store Operations leaders to integrate data and insights into business processes to drive better outcomes and measure success more effectively

Working closely with your colleagues in the ACE, you will also:

• Ensure data management and data governance best practices are applied, including data quality, data privacy and regulatory compliance (e.g. CASL, PIPEDA, etc.)
• Develop and maintain excellent metadata pipelines and practices that ensure campaigns, experiments and other marketing activities are fully “analyzable” in a standardized and repeatable manner
• Support and influence the development and enforcement of strong, well-supported standards for data quality, dashboard design and data visualization

You will also become a trusted member of our Analytics Centre of Excellence, which is mandated to promote data literacy, data-driven decision-making, and to provide assistance and mentorship as needed to foster skills and practices throughout the organization that align with these goals and values.

The following describes the levels of education, skills and experience we believe would make someone successful in this role. If you believe you have what it takes, even if it does not match the description below, we encourage you to apply.

• 3 or more years of experience in a similar role, preferably within a retail or consumer-sales focused environment 
• A university degree in a related discipline, or a comparable combination of education, certification, and experience

• Demonstrated experience analyzing data using analytical tools (Tableau, PowerBI, Looker, etc.) programming languages (R/Python) and data warehouses (including a working knowledge of SQL), creating compelling visualizations and presentations, and communicating results and ideas to a broad audience
• Working knowledge of appropriate technical, analytical and statistical methods for drawing reasonable inferences and supportable conclusions from large, complex and sometimes messy data sets
• Experience with an iterative delivery approach (e.g. Agile/Scrum) to tackle ambiguous projects or problems
• Strong communication, data visualization and presentation skills
• An objective, skeptical and quantitative mindset
• Familiarity with the retail and fashion industries, commissioned-based sales environments, and an understanding of key sales and operations metrics
• Experience with task management platforms such as Jira is a plus

What are the perks of the job? 

• Competitive pay program
• Opportunities to additionally earn yearly bonus plan 
• Best in industry discounts and special purchase opportunities 
• A comprehensive flexible benefits package 
• Pension and Group RRSP Programs that grow with you  
• A modern, digitally advanced workplace 
• A leader committed to supporting the achievement of your personal career goals 
• A culture that is rich and diverse fostered through an internal Diversity Equity and Inclusion Council 

We thank you for your interest in this opportunity.

Harry Rosen Inc. is committed to ensuring that our environment is barrier-free to all persons, employees, and clients alike, as we believe in equal opportunity and fostering a diverse and inclusive environment. In the spirit of this philosophy, we are committed to providing reasonable accommodations to all applicants with accommodation needs in the interview and assessment process. If you need assistance during the selection process, please contact us at careers@harryrosen.com with details.