Customer Service Specialist Up To $23/Hour Outstanding Bonus Programs And Benefits!

Company Description

We are a full-service employee recruitment firm with a focus in the areas of office professionals. We work with industry-leading companies and experienced professionals to find that perfect match between job seeker and employer. Over 30+ years in business! 

Job Description

Customer Service Specialist
Step up and set the standards for exceeding customer expectations in a Rolling Meadows commercial kitchen product manufacturing company that is in a strong growth mode. This international company offers outstanding benefits and bonus incentives! Customer Service Specialist will earn up to $23/hour.

Customer Service Specialist responsibilities:

• answer inbound telephone calls; address customer inquiries regarding products, troubleshooting issues and shipping issues
• respond to customer emails in a timely manner
• provide support to the Sales department
• process customer orders

Qualifications

Customer Service Specialist requirements:

• 1+ year of Customer Service / Customer Care experience in a fast paced call center setting
• experience working with Word, Excel and Outlook applications required along with knowledge of CRM systems
• High School Diploma/ GED required; college degree is preferred
• proficiency with SAP or another ERP System is a must
• excellent communication and customer rapport
• strong time management skills

Additional Information

All your information will be kept confidential according to EEO guidelines.