Customer Service - Full Time Associate

Company Description

Diamond AdvanEdge has built a reputation of being a marketing and advertising powerhouse by serving businesses looking for a new and stronger way to increase consumer awareness and market penetration. In short, we are changing the way that businesses connect with their customers. Our dynamic team of marketing managers and brand ambassadors work side by side with clients to create captivating campaigns which create cost effective and cutting-edge solutions which result in immediate, highly measurable results for our clients. This allows business owners to focus on other important aspects of their business.

We currently work within over 30 locations across the Houston, TX area and are planning to expand even more by the end of the year. All positions are full time opportunities, and offer a base salary + bonuses and incentives based on a 40 hour work week.

Job Description

CUSTOMER SERVICE EXPERIENCE WANTED!
Customer Service Associate Position Open!

If you have great people skills and enjoy working with the public, we
want to meet you!

Diamond AdavnEdge is seeking a full-time Customer Service Representative who is career minded and posses unmatched people skills. This is an entry level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer service team, there is a new opening for the expansion of the campaign.

Servicing Fortune 500 clients with a smile and a handshake is why the customer service division has enjoyed unprecedented growth this year. Campaigns are focused on developing and executing unique, and personable advertising strategies designed to generate new customers for clients.

The Goals Are Simple: Every consumer must benefit from the promotions, every client must benefit from the services provided and every representative must benefit from the training and team spirit of the company!

The Challenge: We are continuously expanding the client base as well as the number of territories covered on a National scale. The current client base is extremely diverse, and operating territories now stack up to 5 across the nation. These growing marketing campaigns are in need of customer service professionals that can work on site at the promotional events providing direct customer and client support through promotional techniques.

Qualifications

The Position: Customer Service Associates work in an environment that is centered on being a part of a team and being included in a family atmosphere. By bringing together diverse individuals who have an array of expertise, skills and potential, it helps senior management to create progressive promotional event solutions for clients. Diamond AdvanEdge is looking for key individuals to provide customer service and promotional knowledge to the existing and future client base.

Join a company that invests in its employees and truly wants YOU to succeed!

Benefits of the Customer Service Position:

• Comprehensive Paid Training by a National Manager
• Travel allowance
• Opportunity For Community and Charity Involvement
• Flexible Scheduling
• Numerous Advancement Opportunities

Additional Information

All your information will be kept confidential according to EEO guidelines.