Customer Service Compliance Specialist

The vision of the owners of URS Agents is to provide an environment in which each person may grow and expand his or her talents in a place of safety, learning, teaching and encouragement.  By working in a relaxed professional atmosphere where each person may concentrate his or her efforts toward taking care of the customer first, both the employee and the company will prosper from the result. 

Our Compliance Specialists are responsible for developing positive, professional relationships with our customers via phone and email.  They will conduct online research to obtain, prepare, file annual reports and maintain the database.  Accurate data entry will be required for logging history and updating jobs via our proprietary system.  Problem solving, attention to detail and the ability to meet deadlines is a must.

RESPONSIBILITIES:

• Call state offices and obtain filing information
• Prepare & File Annual Reports
• Research customer questions online and via telephone
• Perform status checks for companies with the Secretary of State
• Perform On-Line Work / Research
• Enter / Maintain jobs in proprietary systems

QUALIFICATIONS:

• Stable work history
• Excellent written and verbal communication skills
• Proficient MS Outlook, Word and Excel skills
• Accurate data entry abilities and attentive to details
• Must work well with deadlines
• Ability to prioritize and coordinate multiple tasks with great organizational skills