Gold Country Lanes in Sutter Creek, CA is looking for an awesome addition to our customer service team! We are located on 81 Ridge Rd in Sutter Creek.
No experience needed - it's all about personality, willingness to learn and attitude towards being a hard-working team player. We will teach you!
Description
Are you most at home making others feel at home? Can you keep things running smoothly under pressure? Are you a rockstar at creating a great guest experience - one that will keep customers coming back? Are you a hands-on, all-in, above-and-beyond kind of person? We’re looking for someone like you. A great employee is tasked with keeping their area clean, keeping their guests smiling and making sure everything is running smoothly. Your job will be to help customers have a great time by helping them find the best solution for what they’re looking for, running all transactions, helping with food preparation, making beverages & drinks, setting up bowling, working with parties, large groups and more. It’s fast paced, fun and customer focused.
Duties and responsibilities
- Prepare alcohol or non-alcohol beverages for bar and restaurant patrons (depending on your age)
- Interact with customers, take orders and serve food and drinks
- Assess customers’ needs and preferences and make recommendations
- Handle all game transactions such as - assigning people to lanes, distributing shoes, starting lasertag games and more.
- Comply with all food and beverage regulations
- Help in the kitchen preparing food as assigned or as needed
- Foster and maintain a positive work environment
- May be assigned to parties as needed
- May be assigned to the arcade and lasertag areas as needed
- Be able and willing to work as a team and demonstrate a positive team environment - remember on our team there is no such thing as “that’s not my job”
- Stay guest focused and nurture an excellent guest experience
- Ensure health and safety standards are followed
- Use all daily, weekly & monthly checklists as assigned and/or needed
Qualifications & Requirements
- Computer literacy / willingness to learn a must
- Ability to keep your area organized, stocked and clean
- Must have or be willing to obtain California Food Handlers Card
- Responsible Beverage Service (RBS) certificate a huge plus
- You must be over 21 to work behind the bar
- Positive attitude and excellent communication skills
Working conditions
- Must be able to work in hot conditions for extended periods of time (kitchens can be hot)
- Must be able to work in cold conditions for short periods of time
- Must be able to work around chemicals commonly used in restaurant and kitchen environments
Physical requirements
- Must be able to stand for extended periods of time while working (2-6hours at a time)
- Must be able to lift up to 50lbs
- Frequent bending, turning, shifting, kneeling walking and lifting of common kitchen items will be required throughout each shift.
- Must be able to work around all common foods, fruits, nuts and shell fish that would commonly be found in a restaurant kitchen environment