Counter Sales Representative I

Our Counter Sales Representatives are knowledgeable, energetic, and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate, and customer-obsessed while serving commercial and residential consumers in the green industry.

Primary Job Responsibilities:

• Demonstrate exceptional customer service to all Pioneer customers
• Cultivate and manage strong relationships with customers
• Assist customers with their questions and needs, either in person, via the phone or through online ordering
• Pull and prepare inventory orders for customer pick-up or delivery
• Proactively identify and capitalize on opportunities to grow sales with current and potential customers
• Assist with merchandising products and managing inventory.  Store tasks include cycle counts, inventory, spot counts, and end-of-the-day process
• Maintains a safe working environment
• Other duties as assigned

Education, Experience and Qualifications:

• Excellent customer service skills
• Ability to think quickly and make decisions
• Inventory management experience helpful
• Understand of inventory management
• Must be able to lift a minimum of 50 pounds
• High school or secondary diploma or equivalent preferred
• Nursery, Irrigation, or Landscape experience is a plus

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the Primary Job Responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performance of the required duties will require:

• The physical ability to walk, sit, climb and balance, and climb permanent and temporary stairs
• The employee is constantly required to use hands to operate a computer and keyboard, and other office equipment
• Constantly required to stand, walk, bend for extended periods of time, with occasional sitting
• Required to have sufficient personal mobility, manual dexterity, and physical reflexes, with or without reasonable accommodation, which permits the employee to access the store environment and to operate a motor vehicle (if applicable)
• Frequently required to communicate in writing, in person, and over the phone
• May involve occasional local travel to other store locations
• Required to lift, push, pull, and/or move up to 50 pounds without assistance