Clinical Risk Manager

Are you passionate about making a difference in the lives of underserved communities?

Do you thrive in a role that allows you to lead and coordinate community health initiatives to improve the well-being of adults, children, and families?  

If so, we have the perfect opportunity for you! 

Near North Health, a longstanding pillar of Chicago's healthcare landscape, is seeking a visionary and compassionate Clinical Risk Manager to join our dedicated team. Since our inception in 1966, we have remained committed to our mission of providing accessible, affordable, and high-quality primary healthcare services to all, regardless of their financial circumstances. 

As Clinical Risk Manager, you will play a pivotal role in our mission to serve primarily low-income uninsured or underinsured residents of Chicago's medically underserved communities. Your expertise and leadership to improve health outcomes, increase patient safety, promote patient privacy, and reduce errors in healthcare processes, will further solidify our position as one of the largest providers of community-based primary care in the city. 

Key Responsibilities:

• Risk Management: Proactively evaluate areas of organizational risk based on internal quarterly risk assessment and external benchmarking. Implements strategies and policies that promote patient safety. Provide annual report summarizing achievements and patient safety program improvement opportunities.  
• Safety Improvement: Promote the incident reporting process including trending and reporting of results, identification of problem-prone areas, and facilitation of prevention initiatives. 
• Patient Safety: Respond and coordinates review of serious occurrences (adverse and sentinel events) with CCRO and CMO. Leads root-cause analysis. Maintains documentation, disseminates lessons learned and process improvement plans. 
• Risk Assessment: Meet regularly with leadership to provide detailed reports on all serious incidents, claims, and risk-related issues. Assist CMO and CCRO with quarterly reports and advisories that identify risk management and patient safety patterns and trends for leadership and board. 
• Compliance Monitoring: Keep up to date with new and revised state and federal regulations related to Federal Qualified Heath Centers, FTCA, Privacy laws (HIPAA, Information Blocking). Assesses compliance with risk management standards (FTCA and HRSA).  

Qualifications:

• Bachelor’s degree required with master’s preparation and risk management certification is highly desirable. Clinical background desirable. 

• Experience with standard Microsoft Office or related products required and experience in database management and systems development desired.    

• Ability to function effectively, independently, and efficiently in a stressful and dynamic work environment. 
• High-energy, organized, persistent, and creative individual with strong communications, interpersonal, and systems thinking skills. 
• Proven management ability and experience including a thorough understanding of quality improvement (QI) processes, tools, and techniques; quality measurement and reporting; root cause analysis and preventive risk management strategies; accrediting bodies’ standards; and state and federal regulations.  

To review the full job description, click here

Why Join Near North Health: 

At Near North Health, we believe that everyone deserves access to quality healthcare, regardless of their financial circumstances. By joining our team, you will become part of an organization dedicated to making a positive impact in the lives of the most vulnerable members of our community. You will have the opportunity to lead and innovate community health initiatives that bring about meaningful change. 

We offer a competitive salary and benefits package, as well as a supportive and collaborative work environment that values the contributions of every team member. As a Clinical Risk Manager, you will have the chance to create a lasting legacy in the communities we serve. 

How to Apply: 

If you are excited about this opportunity and believe you have the skills and passion to lead the operation of Near North Health Services’ patient care risk management program, we encourage you to apply today! Please submit your resume and a compelling cover letter detailing your relevant experience and vision for community health at Near North Health by completing the information to the right, uploading your resume and clicking “Start Application”. 

Near North Health is an equal opportunity employer and welcomes candidates from diverse backgrounds to apply. Let's work together to make a difference in the lives of our community members! 

Join us at Near North Health and be a part of a legacy of care and compassion that spans generations. Apply now and let your impact be felt far beyond our nine health centers and nutrition site. Together, we can build a healthier, stronger Chicago for all.