Chief Compliance Officer

Chief Compliance Officer & Counsel

Remote

The Community Choice Financial® Family of Brands is currently seeking a Chief Compliance Officer to serve as a key member of the Company’s leadership team. As Chief Compliance Officer, you will perform corporate governance activities, oversight for the business, engage in supporting broad-based compliance, and mitigate enterprise risk for the Company.  You will use your thorough knowledge of specialty consumer finance laws, Compliance Management System management, State Regulatory Compliance requirements, and BSA/AML program management.

• Provide strategic vision for the Compliance Department as a whole, with a principal focus on ongoing enhancements and evolution of the existing Compliance Management System (“CMS”) and promoting an overall culture of compliance at corporate and across the Company’s geographic footprint.
• Maintain compliance policies and related procedures associated with the offering of consumer credit products and services, with a view to ongoing improvements and enhancements to the same (including for new states and products).
• Promote state regulatory compliance by supporting matters related to state examinations/audits through full-life cycle of the CMS.
• As part of the overall CMS, with the support of assigned resources, design and implement a comprehensive compliance audit program.
• As part of the overall CMS, develop, implement, evaluate and enhance compliance risk assessment policies, procedures, protocols and practices, and execute on the same with key stakeholders.
• Provide leadership for new product development initiatives and ongoing brand initiatives, including developing risk mitigation strategies and a comprehensive understanding of applicable federal, state and local laws regarding the same; maintain positive and collaborative relationships with relevant inter-department stakeholders.
• Directly manage Financial Intelligence Unit, Compliance Audit, and Business Unit Compliance Officers teams.
• Develop, review, recommend, and implement new techniques, policies and/or procedures aimed at improving the productivity, reliability, technical innovation, and quality of the Compliance Department’s work output.
• Maintain working, in-depth knowledge related to traditional federal and state consumer lending law, including BSA/AML, ECOA, FCRA, FDCPA, TILA, GLB, UDAAP, Dodd-Frank Act, TCPA and state lending laws, and monitor updates, trends and changes to laws, regulations, and other compliance trends and best practices as needed to maintain compliant policies, procedures, and practices.
• Effectively interface with executive Team Members and Board to report on CMS matters, including risk assessment and exposure, risk mitigation activities, compliance metrics, etc., and provide support, advice and counsel on strategic issues and concerns.
• Ability to meet the physical demands for this position, which frequently include: the ability to remain in a stationary position, move about freely inside and occasionally outside of the office, and the operation of mechanical controls, such as a keyboard.

• Minimum of 15 years of compliance experience in the disciplines within the consumer lending space
• J.D. from an accredited law school and membership in at least one state bar in U.S.
• Working, in-depth knowledge and experience related to traditional federal and state consumer lending law, including BSA/AML, ECOA, FCRA, FDCPA, TILA, GLB, UDAAP, Dodd-Frank Act, TCPA and state lending laws
• Ability to understand and resolve complex compliance and business issues as they pertain to new products and new market entry.
• Proven management and leadership experience with building and developing a compliance and/or legal team.

Our Benefits Include*

• Flexible Paid Time Off
• A comprehensive new hire training program
• Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
• Performance-based career advancement
• Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options
• Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program
• Company-Sponsored Life and AD&D Insurance
• Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance
• Diverse Culture and Inclusive Environment
• A relaxed, business casual dress code that includes jeans and sneakers!

*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

Our Workplace Awards and Recognition

We are honored to be recognized as a Military Friendly Employer for 2022, 2023, and 2024,  a Best Company to Work for by InHerSight, and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023 and 2024.

About Us

The Community Choice Financial^® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our Customers, Team Members, and Communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial® is the parent company to brands including Cash 1^®, Check Into Cash^®, CheckSmart^®, Easy Money^®, InstaLoan^®, Rapid Cash^® and Speedy Cash^®, TitleBucks^®, and TitleMax^®. We are steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.  Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com, @titlemax.com, or @titlemax.biz. In-store positions are in-person only.

The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

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