Pay: $20.25 - $22.50 per hour
Benefits: Health insurance, SIMPLE IRA Match, Paid Vacation
Job type: Full-time
We are seeking an Operations Coordinator to join our team! You will be primarily responsible for providing guests with a memorable dining experience while managing a team, in close coordination with a Director.
Responsibilities:
- Takes ownership of dine-in and carry-out and drive-thru guest experiences
- Responsible for the new and continued training of all front-of-house team members
- Manages systems related to dine-in, carry-out, and drive-thru guest experience
- Directly leads a team of 7-13 team-members
- Oversees guest services and resolves concerns
- Adjust staff schedules to meet restaurant needs
- Work with existing leadership to achieve excellence
- Adhere to all safety and sanitation regulations
- Works to meet labor cost and sales goals while delivering speed of service and guest satisfaction goals
Requirements and Responsibilities:
We are looking for applicants who exhibit the following qualities:
- Consistency and Reliability
- Cheerful and Positive Attitude
- Values Teamwork
- Loves Serving and Helping Others
Applicants must be able to:
- Smile
- Create and Maintain Eye Contact
- Make Connections with Guests and fellow team members
- Honor and encourage others to follow the visions and values of the restaurant
- Ability to multitask
- Team-oriented, adaptable, dependable, and strong work ethic
- Ability to communicate effectively with guests and team members
- Applicants will also be expected to be able to work on their feet for several hours at a time indoors and outdoors. Prior experience is preferred, but not necessary.
Requirements:
- Experience in a high-paced restaurant environment
- Leadership experience
- Commitment to delivering excellent service
- Has a heart for service
- Strives for personal and team excellence
- Demonstrated ability to work with a diverse group and lead teams
- Willing to be coached and skilled in coaching others
- Maintains a positive outlook especially during times of challenge
- Thrives in a fast-paced and high-traffic environment
- Enthusiastic leadership style that raises others up
- Focused on helping the Front line team meet goals
- ServSafe certification is a plus
- General understanding of retail systems with the ability to learn
- Excellent written and communication skills
- Strong attention to detail
Benefits:
- Opportunities for growth
- Health Insurance
- Paid Vacation time
- Sundays off
- College Scholarship Opportunities
- Free food
- IRA options
We Ask You to:
- Have a High School diploma or equivalent required; college degree preferred
- Have the ability to communicate effectively in English, bilingual a plus
- Be at least 18 years of age
- Be willing and able to work a flexible schedule
- Have the ability to lift and carry 10-65 lbs.
- Have a valid driver's license, reliable transportation and proof of insurance