Business Development Manager

About the role – Permanent, full-time, based in Adelaide or Melbourne. 

We are seeking an energetic and people-centric Business Development Manager (BDM) to join us at People First Bank. With us, you will drive our ambition to be the premier lender of choice for all Australians. In this dynamic role, you will ensure that all our brokers, as well as the members they introduce, receive comprehensive support to provide the best experience regardless of geographic location. You will be responsible for establishing, building, and growing a network of mortgage brokers to drive home lending growth in alignment with our corporate strategic objectives, and to ensure we are a preferred and respected lender in the broker industry.

What you’ll be doing: 

• Drive performance and embed behaviours in line with Broker Strategy objectives.


• Implement best practice broker relationship management strategies that promote strong advocacy and usage of People First Bank for home loans.


• Establish and deliver a programme to build effective broker networks including attending and hosting events.


• Achieve all key performance metrics for brokers across agreed financial, risk and member targets.


• Provide leadership, guidance, coaching and support to the broker lending team.

About you: 

You are charismatic in nature, with the innate ability to build and maintain strong relationships both internally and externally, whist engaging with and supporting the team around you. You are adept at problem-solving and unafraid to ask questions, embracing new ways of working with enthusiasm and energy. To be successful in this role, you will have a proven track record in business development or relationship management within the banking or financial services industry, exhibit outstanding communication skills, and excel in managing complex sales processes. A background in credit, especially in home lending, is essential for success in this position. 

Why you’ll love working with us: 

People First Bank – our new brand – says exactly what we’re all about: people. We're committed to supporting and growing our team and creating an outstanding work environment.

You’ll have access to financial and lifestyle benefits to support your success and individuality:

• Flexibility and hybrid working arrangements.


• Enhance your salary with discounts on banking, health insurance, and shopping across Australia.


• Advance your career with training, study support, and project opportunities.


• Competitive leave benefits that empower employees to take time for themselves and loved ones.


• Wellbeing support with our Employee Assistance Program, wellbeing leave, mental health app, and mental health ambassadors’ program.


• Make a difference with paid volunteering, Workplace Giving, and diverse community initiatives.


• Be recognised for your contributions through our peer-driven recognition program.

A bit about People First Bank: 

In March 2023, People’s Choice and Heritage Bank merged to form Heritage and People’s Choice Limited - Australia's leading mutual bank.  We are now on an exciting journey to bring together our products, services, and technology under a single brand - People First Bank.

We have over 700,000 members and 1,900 employees, with dual head offices in Adelaide and Toowoomba, an Australian-based contract centre and branches across five states. 

With a vision ‘To deliver positive change through banking’, People First Bank serves members and contributes to the community, while offering an inclusive, flexible work environment. We’re big enough to make an impact; but agile enough to influence and do interesting work.

Apply online now:

If this sounds like you, then this is the next step in your career. Click 'Apply' now and submit your application, including a cover letter and current resume by Sunday 3^rd November 2024. 

We are committed to diversity and inclusion and support candidate requests for adjustments to enable everyone to equitably participate in our selection process.