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Business Analyst, Human Resources/Payroll.Sr

Strategy-Strategy-Guadalajara
Full-time
On-site
Oxnard, United States
$118,680 - $132,429 USD yearly
Description

Job Contributions and Key Responsibilities:




 



First Tier Support



  • Provide support to business partners for inquiries regarding system functionality, for ongoing system maintenance and enhancement requests.

  • Identify, create and facilitate process design changes by conducting business and systems process analysis and design at a complex level

  • Collaborate with developers to implement custom requirements or integrations

  • Provide necessary guidance to testers during QA process

  • Trouble shoot emergency issues and break/fix.

  • Work directly with key stakeholders to act and resolve issues and ensure senior business stakeholders, and Audit resources are apprised of issues.

  • Resolve business application issues including, but not limited to, system errors, bugs and functionality when applicable.

  • Collaborate with other business analysts and technical resources to resolution.

  • Manage upgrades/ patches / testing.

  • Support for the end-users is on-going and goes to overall user training.

  • Support system conversions, enhancements and change requests

  • Research and resolve business partner inquiries regarding system functionality

  • Assist project teams with implementation warranty support and project closure tasks as needed.

  • Support HR, Payroll and Benefits staff to provide support on excellent employee experience during the entire employment cycle including accurate and timely payments, benefit related processes.

  • Address compliance issues and recommend solutions.

  • Partner all activities with offshore services related to HRIS, Payroll & Benefits.




 


Projects and Initiatives




  • Prepare requirements, plans and estimates for assigned projects. Plan, organize and facilitate requirements meetings/workshops/project status/CRP/UAT

  • Supports the enterprise application projects and initiatives at an overall architecture.

  • Maintain and modify the respective enterprise application to address the changing needs of the organization, including interfaces and feeds to other internal or external applications.

  • Represent IS on the respective functional project teams.

  • Collaborate with IS technical resources for system solutions and system testing

  • Work with business partners to understand and design end to end business processes and implement systems to optimally support business processes.

  • Lead projects, manage scope; oversee schedules to ensure on-target project delivery

  • Elicit and clearly document business and systems requirements to understand and negotiate needs and expectations of multiple stakeholders

  • Manage implementations of new systems capabilities and processes.




 


Application Management



  • Enhance, implement and troubleshoot all aspects of the payroll process and liaising with Oracle payroll products, HR, and employees. Duties include and are not limited to:

  • Verifying information and calculations, and specific payroll rates.

  • Monitoring leaves, compensatory time totals, leave balances, and changes in payroll-related data.

  • Maintaining detailed records of stipends and any wage changes in coordination with HR, and other departments to ensure accuracy each pay period; also responsible for maintaining records of individual earnings, deductions, and related data.

  • Support the HR department by researching, analyzing, and proposing potential process and/or policy changes.

  • Creates and maintains payroll process documentation.

  • Update Employee Benefits and the payroll system to accurately reflect current offerings and deductions.

  • Review data integrity between our HRIS and other payroll software.

  • Coordinate timekeeping, HR, payroll and benefit systems.

  • Overseeing processing of payroll changes and system upgrades.

  • Manage, maintain and support at least three of the Oracle EBS or Oracle Cloud modules

  • Assist in process mapping as needed at high complexity

  • Perform functional analysis for the requirements gathered from end-users, perform impact analysis to provide detailed functional design document of the desired application changes.

  • Contribute to new technology projects by anticipating how implementations will affect existing programs and offer alternative 

  • solutions for minimum disruption with maximum efficiencies to the

  • system.

  • Utilize subject matter expertise to proactively anticipate areas where existing processes can be improved for efficiencies.

  • Implement and / or integrate solutions for the organization and includes leading functional and technical discussions with internal and external resources

  • Report Design:


Perform business requirements gathering and coordinate design and end-user testing with business end-users.
Design, document and control reporting method – program based, other reporting application etc.
 



  • Business Reporting:


Support reporting requirements on an as needed basis typically for ad-hoc requests.
Design and implement a variety of reports or queries utilizing appropriate reporting tools for outside agencies (i.e., Department of Labor), the HR team, and other departments to meet management requests and needs for human resource related information.
 



  • Provide support for ongoing maintenance and enhancement of custom programs.

  • Participate in functional validation, setup, test and implementation for on-going Oracle EBS and Cloud HCM production support.



Other duties as assigned




 



 


Knowledge, Skills and Abilities




  • Human Resources, Payroll, Benefits, Comp & Talent Management fundamentals and regulatory requirements

  • Knowledge of large enterprise applications/platforms like Oracle ERP, Oracle Integrator Cloud, Oracle Cloud HCM, etc.

  • Strategic thinking

  • Tactical project leadership and management (HCM, Payroll and Cloud-based solutions)

  • Professional communication (verbal, listening and written) – convey complex information in simple language, in English required and fluency in Spanish, a plus

  • Project management

  • Time and change management

  • Intercultural sensitivity

  • Interpersonal – diplomatic and professional

  • Strong analytical – macro and micro

  • Critical thinking, complex problem solving, mathematical and sound judgment

  • Technology principles and practices (including the full software development life cycle, requirements management, IT change management, and issue management / resolution)

  • Build and maintain an ongoing positive business relationship between IT and supported business area VPs, Directors and key Managers

  • Understand and communicate alternative options to complex problems - what the ROI, efficiency gains and timing implications with each alternative to leadership, stakeholders and cross-functional teams

  • Demonstrate solid understanding on how HR works as an HR practitioner

  • Demonstrate working relationships with all levels of internal and external management, vendors

  • Demonstrate a high sense of urgency

  • Influence HR leadership team, key stakeholders

  • Manage information with a high degree of confidentiality and sensitivity

  • Be proactive and self-directed

  • Competently juggle competing priorities and changing expectations

  • Work closely with external Oracle support team, development, databases and infrastructure that need technical support

  • Develop and review SQL scripts.




 


Education Level: Bachelor's Degree



 



 


Field/s of Education:



  • Information Technology

  • Business




 



Years of Experience:




  • Overall 6-8 years of experience with Oracle EBS Payroll, HR and Benefits modules or an equivalent combination of education and experience

  • Experience and /or exposure to Oracle E-Business Suite (EBS) Release 12.1 or later or Oracle Cloud applications.






 


Licenses: Valid California Driver’s license and ability to be insured under the company insurance



 



 


Languages: 



  • English: <95%




 



Necessary Software:



  • Oracle E-Business Suite (EBS) - Advanced




 



Travel Requirements:



  • Ability to travel 5% of the time - domestic


 


Pay Scale: $118,680 - $132,429