JOB SPECIFICATION
Reports to: Head of Sales
Contract: Full-Time, Permanent
Working Pattern: Monday to Friday, 08:00 to 17:00
Based: Glasgow, with occasional
travel to regional offices
Salary: £25,000 per
annum
Flexible working: There may be flexibility in working hours following successful
completion of probation period and business needs.
ABOUT PRIME SECURE
We are an award-winning, privately-owned,
Glasgow-headquartered business providing security system and guarding services
to our diverse customer base across the UK.
We are growing quickly and have ambitious plans to
achieve a turnover of £50m per annum by 2030. We embrace new ideas and change
and value everyone’s input into how we continue to thrive and grow.
ABOUT THE ROLE
What
you will be doing:
- Sourcing
new business leads across the UK with a phone-first approach
- Creating
and building lasting client relationships
- Forecasting
and sharing prospects with Business Development Managers
- Delivering
customer excellence at all times.
Our Core Values:
- Integrity
- Customer Excellence
- Plain-Speaking
- Agility
- Courage &
Conviction.
WHO YOU ARE
We are looking for an organised, self-motivated Telesales
Representative with well-developed interpersonal skills. You will be able to manage your tasks to
deliver a high-quality service at a high tempo. You will be an effective
communicator at all levels and can think on your feet and be responsive to the
company’s business needs. If you are ready for the next stage of your career,
then Prime Secure could be the place for you.
KEY RESPONSIBILITIES
- Initiating sales with
prospective customers over the phone.
- Asking questions to engage
customers and keep the conversation going.
- Listening to the customers'
needs.
- Gathering and documenting
customer information, payment terms, and reactions to products.
- Keeping up to date on all
products and informing customers of new products.
- Answering customers'
questions on the products.
- Meeting sales quotas.
REQUIREMENTS
- At least 1 years’ experience in a similar Telesales
position
- Experience in B2B Sales
- Working knowledge of CRM systems
- Excellent customer service skills
- Experience in security sales (desirable).
Your performance will be driven by a mindset built
on:
- Striving for
excellence in all you do
- Being adaptable and
flexible
- Liaising with
colleagues to ensure controls and processes are maintained.
- Being
business-minded and commercially aware
- Making astute decisions
- Courage of your
convictions to do the right thing.
As a fair and ethical employer, in accordance with guidelines
taken from the 2010 Equality Act, Prime Secure is committed to promoting equal
opportunities for all; irrespective of colour, race, religion or belief, ethnic
or national origins, gender, marital/civil partnership status, sexuality,
disability or age.