Pre-Qualifications
US Work Authorization (Required)
College Degree (Bachelors Preferred)
Sales and/or Customer Service Experience: (2+ years Preferred)
Founded in 2000, Synology creates network-attached storage (NAS), IP surveillance solutions, and network equipment that transforms the way users manage data, conduct surveillance, and manage their network in the cloud era. By taking full advantage of the latest technologies, Synology is committed to delivering products with forward-thinking features and best-in-class customer service.
Job Description
Synology America Corp is looking for highly proactive and dynamic Account Managers for multiple departments in their North America sales team. All AMs will share common responsibilities centered around growing Synology’s business through product evangelism, educating existing accounts, and proactively seeking out and starting conversations with new accounts.
This is NOT a commissioned based role. Your success as an AM will be measured by quantity and quality of reciprocated engagement.
As an Account Manager you will:
Become a subject matter expert on Synology hardware and software
Search for opportunities where Synology can deliver value – then engage and tactfully position a solution
Demonstrate Synology software for an audience
Design and spec deployments for your accounts individually
Be able to plan, execute, present and follow up on virtual and in person events across the US and Canada
Advocate for our business users and resellers to internal design teams- helping steer product development.
Seeking Account Managers for placement in multiple departments
Reseller Channel Team:
End User Business Development Team:
You will represent Synology to the channel and its customers, providing general product training as well as guidance on individual deployments
As a member of the Business Development team, you will build relationships with current customers, identify potential new customers, identify key needs, and provide solutions to end users
Desired Skills & Experience
Education:
Associate’s Degree (A.A.) or equivalent from two-year college is required
Bachelor’s Degree (B.A./B.S.) from a four-year college or university is preferred
Experience:
Two years of relevant experience in outbound sales calling or proactive account management
Firm understanding of computer hardware components and a basic understanding of NAS
Ability to manage one’s time and projects with minimal oversight
Proficiency in Microsoft Office
Experience using Salesforce
Basic knowledge of cloud and on premises storage technologies
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Life insurance
Vision insurance
Paid time off
Employee discount
Parental leave
Referral program
Office Lounge & Snacks
Team vacation budget
Travel incentives
Details:
Job Type: Full-time Monday to Friday
Pay: $55,000.00 - $90,000.00 per year
Travel: Up to 1 week per month within continental United States or Canada