Sr. Strategic Account Executive - E-rate

Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company. 

Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success.  With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.

Where you Will Work: This individual may be based remotely in Washington, with the ability to travel 25%.

A Day in the Life of the Sr. Strategic Account Executive - E-rate:

This position is responsible for both acquisition sales and overall account ownership to the education sector that purchases through the national e-rate (USAC) funding program.  The Sr. SAE will have some additional responsibilities with rural healthcare which utilizes the e-rate (USAC) funding program. This includes all facets of customer lifecycle including identifying new sales opportunities through tolls provided for e-rate opportunities, existing contracts and competitor information.  This position will require detailed RFP responses to prospects.

In this role, the primary responsibilities include:

• Manage accounts on an on-going basis ensuring satisfaction and retention through superior customer focus. This includes frequent service follow-ups, problem solving, and emerging needs identification
• Manage installation projects with various teams to ensure on-time delivery, successful turn-up and customer satisfaction
• Respond to requests from customers for information, support, assistance, joint proposals, pricing, etc.

What You Bring to the Table:

• Demonstrated success in telecommunications and internet sales to end-user customers, including strategic and large business customers and government accounts using relationship management and system sales concepts
• Ability to sell to C level executives within an organization and knowledge or direct sales experience with the e-rate program and K-12 education selling
• Experience in systems selling, consultative sales techniques, and account planning including account profiling, account positioning strategy, customer needs analysis, sales opportunity development, service improvement planning, and long range account management strategies
• Professional business acumen in funnel management and forecasting in a CRM environment
• Product knowledge of both switched and dedicated services, as well as associated end-user and carrier applications
• Operational understanding of telecommunications ordering, provisioning, and billing processes
• Working knowledge of general marketing principle tools and processes
• Skills necessary for decision making and maintaining customer retention
• Strong interpersonal skills
• Valid driver's license and maintain a clean driving record

Preferred Qualifications:

• Minimum 8 year track record of success selling to large business with technical solution.
• Demonstrated success in a sales role with a consistent track record of substantial annual earning by achieving top-tier performance metrics.
• Involvement in trade and commercial organizations to expand the market awareness of the company

Education and Certifications:

• High school diploma or equivalent required
• 2-4 yr College degree or equivalent experience preferred

We're Proud to Offer a Comprehensive Benefits Package Including:

• 401k retirement plan, with employer match
• Insurance options including: medical, dental, vision, life and STD insurance
• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
• Floating Holiday: 40 hours per year
• Paid Holidays: 7 days per year
• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
• Tuition reimbursement program
• Employee discount program

*Benefits listed above are for regular full-time positions

Base Salary: The base salary range in Washington for this position is $90,000 - $100,000 annually, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Washington and may not be applicable to other locations.

Commissions at plan: Targeted commissions at full attainment are thirty-two thousand, four hundred annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Our Mission Statement:

* Take care of our customers

* Take care of each other

* Do what we say we are going to do

* Have fun

Diverse Workforce / EEO:

Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered.  Discrimination of any kind has no place here.  We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. 

FCO (For San Francisco Candidates Only):

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

CCPA Employee Privacy Policy (For California Candidates Only): https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf