Senior Manager, HRMS Business Analyst

IHS Towers is one of the largest independent owners, operators, and developers of shared telecommunications infrastructure in the world by tower count and is the only towerco solely focused on the emerging markets. The Company has more than 40,000 towers across its 10 markets, including Brazil, Cameroon, Colombia, Côte d’Ivoire, Egypt, Kuwait, Nigeria, Rwanda, South Africa, and Zambia. For more information, please visit: www.ihstowers.com

Purpose:

Microsoft D365FO specialized.

Microsoft D365FO ERP HRMS business analyst, ensures HR technology solutions align with the strategic goals of IHS, providing systems with enhanced user experience that support the business process needs of the HR organisation.

This role is specific of Microsoft D365FO ERP, responsible for developing the process, solution design, and implementation strategy for a comprehensive Human Resource Management Systems that optimizes HR processes and enhances organizational efficiency.

Key Roles & Responsibilities

• Design an integrated HRMS solution using Microsoft Dynamics 365 F&O for a multi-location single-instance enterprise deployment.
• Develop the solution architecture for a robust D365 HRMS solution, ensuring synergy and alignment with IHS business objectives.
• Collaborate with cross-functional teams to ensure seamless integrations and touchpoints with other systems and processes.
• Develop a data migration and maintenance strategy, ensuring data accuracy, integrity and consistency across systems.
• Serve as the subject matter expert on D365, providing technical insights and recommendations on generally industry best practice standards.
• Engage with principal HR and IT stakeholders to understand their business/technology requirements and translate into technical specifications.
• Conduct workshops and meetings to gather detailed requirements and identify opportunities for process improvements.
•  Provide valuable insights regarding relevant industry trends and potential HR solution roadmaps.
• Develop detailed documentation, including solution designs, technical specifications, and project plans.
• Develop and maintain system documentation, user guides, and training materials.

Education

• Post qualification in information technology, computer science, or related field/equivalent
• A minimum of eight to ten (8-10 years) experience in Microsoft D365FO ERP HRMS solution architecture and implementation.

Experience

• Track record of experience with successful D365 F&O HRMS implementation projects in multi-location enterprise level organisations
• Experience in the operation and support of all key HRMS processes in D365 F&O
• Ability to translate business requirements into effective technical solutions
• Experience in Cross-functional projects

Knowledge, Skills and Abilities

• Human Resources ways of working, methodology, and policies
• Strong expertise in D365 F&O HR
• Strong knowledge of system integration, data migration, and interface development
• Knowledge about SOX compliant processes and controls
• Communication skills
• Strong project management skills
• Strong analytical and problem-solving skills
• Excellent interpersonal, communication, and presentation skills
• Proficiency in developing technical documentation and specifications
• Comfortable with ambiguity and complexity
• Creative and Strategic thinking
• Collaborate and communicate with diverse stakeholders
• Solution-Focused and Customer centric Approach
• Problem-Solving Skills

Qualifications & Experience Required

• Post qualification in information technology, computer science, or related field/equivalent
• A minimum of eight to ten (8-10 years) experience in Microsoft D365FO ERP HRMS solution architecture and implementation.
• Track record of experience with successful D365 F&O HRMS implementation projects in multi-location enterprise level organisations
• Experience in the operation and support of all key HRMS processes in D365 F&O
• Ability to translate business requirements into effective technical solutions
• Experience in Cross-functional projects

Organizational Competencies

Customer Focus - People demonstrating this competency understand & exceed our customers’ needs. They develop trusted, reliable & collaborative relationships. They are consistently operating to the highest standards of service & delivery.

Innovation - People demonstrating this competency constantly seek new & improved ways to deliver our products & services. They champion engineering & skills development, and work to create a collaborative and supportive operating environment.

Integrity - People demonstrating this competency are open & honest in everything they do. They support financially & environmentally sustainable growth. They make socially responsible decisions and treat their stakeholders with respect.

Be Bold - People demonstrating this competency are thorough in analyses & decision-making. They are courageous in expanding existing markets & developing new ones. They confidently pursue appropriate financial returns and are forward-thinking and ambitious.

Sustainability- People demonstrating this competency are constantly seeking to create positive impact in the communities we serve.

Our Vision

IHS is committed to improving the quality and availability of telecommunications infrastructure, the lifeline for an increasingly connected world. We are dedicated to helping create a sustainable future for the communities in which we operate, and our sustainable strategy is structured around four pillars: ethics and governance, environment and climate change, education and economic growth, and our people and communities.