Safety and Compliance Officers - Mackay

Who we are

The National Heavy Vehicle Regulator (NHVR) commenced operations in 2013 as the national entity responsible for regulating all heavy vehicles with a gross vehicle mass over 4.5 tonnes.

For more information about Working at the National Heavy Vehicle Regulator please watch our short video https://youtu.be/fJGzOU7sXUc.

Our Safety & Compliance Officers

Our Safety and Compliance officers are currently located across New South Wales, Victoria, Tasmania, the ACT, South Australia and Queensland. Due to growth NHVR are now expanding our Queensland team.

Working as part of a large national on-roads operations unit, you are at the frontline in keeping our roads safe by monitoring heavy vehicles, working with industry and applying the Heavy Vehicle National Law (HVNL).

Please note: These positions require flexible availability due to working a rotating roster which includes morning, afternoon, night shifts and weekends. You will be provided fortnightly rosters in advance.

For more information about National Heavy Vehicle Regulator Safety and Compliance Officers, please watch our short video https://youtu.be/9IS-ZE3BAtM

Your role will include:

• Providing advice, education and guidance in the awareness of road safety for heavy vehicles in the community.


• Undertake compliance and enforcement activities including conducting heavy vehicle inspections, checking the compliance of heavy vehicles, drivers and operators with the requirements of the Heavy Vehicle National Law.


• Work as part of a team to ensure we deliver activities in accordance with relevant road transport laws, regulations and process.


• Shift work, with fortnightly rosters being provided in advance. Shifts can operate outside normal hours and on weekends.


• Travel to support regional areas will also form part of your role. Depending on your location, this may involve up to week-long stays, approximately 1 in every 4 weeks.

What’s on offer

We are offering full time, permanent positions in Cairns, Darra, Gladstone, Ipswich, Mackay, Maryborough, Rockhampton, Toowoomba and Townsville.

• Ongoing professional development, support and training


• Rostered day off and additional leave during Christmas closure


• Access to wellbeing programs including Fitness Passport and discounted health insurance


• Up to 14.25% superannuation with co-contribution scheme


• Access to salary packaging including novated lease


• Supportive team and work environment


• $83,934.87 + superannuation + shift allowances + RDO 

About you

As a Safety and Compliance Officer you will have:

• Demonstrated experience in delivering a high standard of customer service


• Motor vehicle open driver licence


• Excellent interpersonal and written communication skills where you can foster effective relationships and maintain records


• Flexibility to work varying shift times and weekends, and undertake travel


• Demonstrated commitment and passion for road safety


• Established computer skills – including experience with Microsoft Word and Outlook


• High level of ethics and a pragmatic approach; familiar with exercising professional judgement and can provide effective conflict management


• Growth mindset and team player attitude


• Experience in working with a range of policies and procedures


• Mechanical qualifications or skills (highly desirable)

Successful candidates will be required to commence by January 2025 and will start a comprehensive training program in February 2025. Over the course of the next six months, candidates will attend training for approximately 11 weeks. Travel away from home and week-long stays may be required to undertake this training.

Application Process

We’re looking forward to receiving your application, including CV and cover letter. Applications via this ad are for our Mackay vacancies. If you are interested in multiple locations, please apply for your preferred location only and nominate other locations of interest in our application form.

Applications close Sunday 10^th November at 11:55pm. 

The recruitment process for shortlisted applicants follows the below steps:

1. Phone screen


2. Online testing – safety awareness, basic computer skills and cognitive abilities


3. 90 minute In-person interview, held between 18^th – 29^th of November 2024


4. Reference checks


5. National police check, working rights check and traffic history check

To view the position description, visit https://careers.nhvr.gov.au/jobs/search. For any queries, please feel free to contact NHVR Recruitment via recruitment@nhvr.gov.au.

We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome applications from people of all backgrounds, experience and abilities.