Are you looking for a flexible, work-from-home opportunity? Join our team as a Remote Customer Service Representative and help support customers of various clients! In this role, you’ll handle both inbound calls, ensuring donors have a seamless experience while entering their information into our database. If you have great communication skills and a passion for helping others, this is the perfect role for you!
Responsibilities :
- Handle inbound and outbound calls to support customers of various clients
- Provide excellent customer service, addressing questions and concerns
- Accurately enter information into our database
- Follow up with customers as needed to ensure satisfaction
- Meet and exceed performance metrics to qualify for advancement opportunities
Requirements
High school diploma or equivalent
Strong verbal communication skills
Reliable internet connection and a quiet workspace
Basic computer skills (Microsoft Office proficiency)
Ability to work flexible hours, including evenings and weekends (set your own schedule)
Benefits
Work from the comfort of your home
Starting pay of $12-$15/hour (with increase opportunities)
Opportunities for advancement based on performance
Supportive team environment