Accountable for the accurate and timely collection, posting, and deposits of rent income using property management software.
Complete re-certifications or lease renewals by deadline.
Display mandated resident information on community bulletin boards.
Assist the Property Manager with the preparation of annual budgets, collections, delinquency and variance reports and late notices.
Manage the operations, maintenance and record-keeping of all properties to ensure program compliance for tax credit, HUD, LIHTC, AHP and related requirements through regular file audits, property inspection and timely reporting.
Collaborate with Community/Resident Services staff, partners, and volunteers to ensure delivery of resident programs and support.
Partner with Resident Services staff to ensure late paying residents receive eviction prevention services.
Collaborate with External Affairs staff to ensure marketing materials are current and stock levels are adequate.
Apply communication and conflict resolution skills to diffuse resident concerns in a professional, courteous, and empathetic manner to seek resolution.
Manage properties with income restrictions, ensuring no over-income or falsification of information or records provided.
Minimum Educational & Experience Requirements
High School diploma or equivalent (GED)
Previous experience in multi-family property management highly preferred
Minimum Skill Requirements •
Candidate must have valid Driver's License and proof of insurance.
Knowledge of Federal/State/Local Fair Housing regulations, Federal Low Income Housing Tax Credit, HUD and AHP, related programs.
effective and professional verbal and written communications
Strong organizational and time management skills
High level of initiative & dependability • Proficient with MS Office products