Property Manager (Condo)

Creative Management Company is a premier full-service real estate management firm based in Texas, dedicated to offering personalized attention and professional management for all types of properties in today's demanding market. Since our founding on April 26, 1978, we have committed to excellence in managing condominiums, townhouses, and single-family community associations.

What We Do:

Our firm specializes in all aspects of homeowner association management, from navigating the transition from developer-owned to homeowner-controlled associations to implementing short- and long-term financial planning, preventive maintenance programs, and an effective in-house collection process. Currently, we manage over 140 communities in Houston and its surrounding areas, ensuring each one receives the highest level of care and expert management.

Our Team:

At Creative Management Company, we believe that our employees are the cornerstone of our success. Our team consists of over 100 dedicated professionals, including 14 full-time portfolio managers with an average of 21.4 years of experience in community management. Our employees’ professionalism, extensive training, and diverse expertise allow us to provide comprehensive management services that truly benefit our clients.

Experience and Stability:

Under the leadership of Mr. Jeff Douglas, PCAM, our principal, we have built a reputation as one of the most respected firms in the region. Unlike many in our industry, we experience low turnover, which speaks to our supportive company culture and commitment to our staff's career development. Many of our property managers have been with us for over a decade, with several holding more than twenty years of tenure. This stability ensures that our clients enjoy a consistent, high-quality service with minimal disruptions.

Why Choose Us:

Choosing Creative Management Company means partnering with a firm that is experienced in every phase of property management, from daily operational details to major renovation projects. Our collaborative team environment allows us to leverage collective knowledge for innovative solutions and superior client satisfaction.

Whether you are part of a homeowner association or looking for reliable property management services, Creative Management Company offers the expertise, experience, and personal attention needed to navigate the complexities of the real estate market effectively. Join us and experience the difference that professional and seasoned management can make to your community.

Job Summary:
We are seeking a Portfolio Manager to oversee operations for multi-family residential condominiums and townhome communities. This role involves managing capital initiatives, maintaining financial acumen, and acting as the primary liaison between the board of directors, homeowners, and committees.

Key Responsibilities:

• Manage all aspects of community operations, including maintenance of common areas, coordination with contractors, and emergency response handling.
• Regularly attend and facilitate Board and Annual Meetings.
• Address resident inquiries and concerns promptly via phone, email, and formal correspondence.
• Serve as the liaison for residents, HOA Board Members, committees, and contractors.
• Ensure all community operations comply with relevant government regulations, such as health, safety codes, and permitting.
• Manage insurance claims and provide turnkey solutions.
• Stay updated with changes in association law and relevant legislation.
• Supervise staff, manage payroll when applicable, and oversee the work environment.
• Handle financial tasks such as processing invoices, reconciling accounts, and presenting monthly financial reports to the board of directors and homeowners.
• Develop and present the annual budget to stakeholders.
• Prepare monthly board packets, organize and conduct board meetings.
• Perform onsite inspections to document violations, ensure compliance with deed restrictions, and enforce regulations as necessary.

Required Skills:

• In-depth knowledge of multi-family residential communities and homeowner associations.
• Experience with construction, repairs, and maintenance of building structures, including roofs and foundations.
• Proven project management skills, including contract review, implementation, coordination with homeowners, and scheduling.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Qualifications:

• A background in property management, specifically within multi-family residential settings.
• Strong organizational and leadership skills.
• Excellent communication and interpersonal abilities.

Compensation:

• $55,000 base compensation + 40% of the total management fees for the portfolio you manage