Operational Risk Manager

Responsibilities Include:

Directly manages the ORM team. Fostering a team driven by service and efficiency through leadership and training, ensuring deliverables are accurate, timely, and consistent with the established Enterprise Risk Management program and strategic direction.

Develops, implements, manages, and maintains the credit unions’ risk framework, programs policies and procedures including but not limited to the Enterprise and Operational Risk Program Risk Assessments, Policy and Procedure Management, Reportable Events, and Project/Product Risk Assessments. Leads the ORM team in the identification and evaluation of various risks faced by the organization, such as strategic, reputational, operational, and regulatory and reviews the controls across the credit union and CUSO’s.

Continuously monitors and measures key risk indicators to identify emerging risks and assess the organization's overall risk exposure. Uses quantitative and qualitative techniques to analyze potential risks, including process risk mapping. Recommends and implements risk mitigation strategies, works closely with various stakeholders (including senior management), business units, and external parties, to communicate and address risk-related issues.

Provides support as a subject matter expert for operational risk in the development and management of key risk systems and tools such as MetricStream (GRC), SRA Watchtower, New Products, Policy, and Procedure Management. Updates, analyzes, and manages the risk and control library, taxonomies, and mappings for the operational risk programs in the credit union’s GRC system.

Prepares and presents risk reports to senior management and Enterprise Risk Management Committee, highlighting key risk exposures, trends, and mitigation actions. Manages the preparation of the monthly, quarterly, annual, and ad hoc operational risk reports and presentations for the Chief Legal and Risk Officer, Vice President of Enterprise and Third-Party Risk Management, Enterprise Risk Management Committee, Asset Liability Risk Management Committee and Board.

Acts as the key contact for the Enterprise Risk Management internal and external audits of operational risk programs and framework and as support for regulatory audits of operational risk.

Stays updated with applicable regulations to ensure the organization's risk management practices align with regulatory requirements. Continuously monitor industry developments, best practices, and emerging risk management techniques to enhance the organization's risk management capabilities.

Educates and trains employees on risk management principles, policies, and procedures to enhance risk awareness and promote a risk-aware culture.

Certifications:  Certified Financial Risk Manager or equivalent is preferred; or the willingness to obtain certifications within a reasonable period.