Marketing Operations Manager

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Overall Job Purpose:

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. 

The Marketing Operations Manager plays a critical role in accelerating reach to patients by ensuring we have compliant and consistent marketing operations of key processes. This position requires consistent execution and strong attention to detail.

Key Responsibilities:

• Lead the development of systems and processes (including any training that may be needed for marketers) across core marketing operations workstreams (sampling, P2P, promotional material creation and destruction)
• Lead the compliant execution of ANZ Samples Operations, including facilitating sampling governance meetings, annual sampling planning across brands, reviewing any exceptions to annual sampling quotas, and reviewing sampling dashboard monthly to ensure compliant execution
• Lead the compliant execution of Speaker Management Process Implementation- establishing clear governance across business units for annual Peer-to-peer program planning, Speaker Utilization Management, and standard approach to executing programs across Lilly brands
• Facilitate compliant execution of promotional material destruction across all Lilly brands, including frequent monitoring of compliant execution  
• Evaluate for simplification opportunities of relevant job aids and procedures
• Evaluate opportunities to improve and streamline promotional material creation- including moving to core claims document for each brand
   

Key Competencies & Selection Criteria:

Qualifications:  

• Bachelor’s degree in Marketing, Business, or related field
• Minimum 2 years of experience in marketing
• Strong track record of project management and attention to detail  
• Excellent leadership, communication, and project management skills
• Stakeholder management 
• High learning agility and attention to detail
• Ability to manage competing priorities 

Prior Knowledge or Experience: 

• Process Management Experience

• Cross-functional partnering and influence

• Clear understanding of the promotional rules of engagement and how we communicate with our customers 

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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