Manager, Human Resources Systems and Operations - Full Time - Markham Site

Please Note: If you are a current Oak Valley Health employee, apply to this job via the internal Workday application.

Land acknowledgement:

Oak Valley Health honours the traditional territory of the closest Indigenous communities, the Chippewas (chi-puh-waas) of Georgina Island and the Mississaugas of Scugog Island. The Haudenosaunee (Ho-de-no-shau-nee) and Anishinaabe (Ah-nish-in-ah-beh) have lived, worked and existed on this land from time immemorial. This land is covered by Treaty 13 signed with the Mississaugas of the Credit, and the Williams Treaty signed with many Mississauga and Chippewa bands.

Who you are:

• You encompass Oak Valley Health’s core values and live the words of respect, trust, commitment, compassion and courage
• You are a patient and/or client centered individual who performs at an exemplary standard
• You are a team player with excellent communication, critical thinking and prioritization skills

What we need:

Oak Valley Health is seeking a results oriented professional to lead our compensation, benefits, HR Operations and HRIS functions. Reporting to the Director, Human Resources and Occupational Health and Safety, your goal is to manage the day-to-day operational human resources needs of the organization through effective critical thinking, relationship-building and communication with both hospital partners and department staff. You will approach issues and challenges in a creative and collaborative manner. You are highly organized, able to succeed in a fast-paced environment, and are eager to engage with new challenges every day.   

Responsibilities include:

• Manage the operational delivery and deployment of HR processes and service
• Provides leadership and guidance to team members on compensation, benefits, HR operations and HRIS functions while ensuring services and work are performed in compliance with collective agreements, policies and procedures
• Build an effective, productive and accountable team while ensuring service delivery excellence
• Develop talent through positive coaching and mentoring approaches
• Compile and analyze HR metrics
• Apply quantitative measures to evaluate outcomes, program efficacy and process improvements
• Oversee processes and policies that impact various HR systems and other applications
• Collaborate with hospital partners to review, design and implement policies to help support and sustain HR best practices
• Oversee and coordinate employee records and workforce reporting, including monthly workforce dashboards; develop strategies to work towards achieving workforce targets related to recruitment, performance reviews and turnover
• Support the implementation of an electronic staff scheduling system by coaching and managing HR aspects of the implementation by creating policy and standards around rules, practice and security
• Influence and build consensus with hospital leaders, including senior management, to effectively integrate HR programs and services
• Lead or participate in projects/corporate culture initiatives associated with the Hospital’s People Plan
• Support organizational change through strategic thinking and organizational behaviour/change management principles
• Regularly engage with managers and stakeholders to identify best practices and continuous improvement opportunities, driving operational excellence.

What you bring to the role:

• Previous experience leading Human Resources Operations required
• Undergraduate degree in Business Administration, Industrial Relations or a related discipline;
• Certified Human Resources Leader (C.H.R.L) designation preferred
• Post-graduate certificate in human resources management and/or an equivalent combination of education and progressive HR experience
• Hospital or health services experience is advantageous
• Experience using Workday is a plus
• Previous experience managing or leading a team, including coaching, mentoring and team-building
• Expertise in operational human resource management. Includes management of HR data, HRIS, compensation, benefits and HR operations
• Knowledge of employment legislation, collective agreement language and practices in a unionized environment or public sector/broader public sector organization
• Previous experience improving process and workflow that deliver an extraordinary employee experience
• Excellent communication, coaching and collaboration skills
• Experience in policy and program development
• Effective consultation skills to foster collaborative working relationships among management, HRBPs, staff, organizational units, etc.
• Strong organizational skills to plan and co-ordinate various activities and manage competing priorities and balance multiple, disparate tasks
• Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital related policies, health and safety legislation and best practices and completing relevant mandatory education as required

Work Schedule:

The successful candidate will work Monday – Friday days.

Please note schedules may change due to operational needs.

Compensation:

Range:

Who we are:

Oak Valley Health is one of Ontario’s leading community healthcare organizations. Across our two sites (Markham and Uxbridge) and Reactivation Care Centre (RCC), we provide high quality, patient-centred care to more than 468,000 patients each year. We offer diagnostic and emergency services and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).

Our 542 physicians, 35 midwives, over 3,000 staff and 1,000 volunteers serve patients and families with an honoured to care mindset and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost. Are you ready to join us?

COVID Statement

As a result of the COVID-19 pandemic and the need to strengthen and promote health protection to patients, staff and members of the public attending in the hospital, prior to the first day of employment with the Hospital, all successful candidates are required to provide proof of COVID-19 vaccination (full vaccination is required). In order to provide you with fair & equitable accommodation, you must submit supporting medical exemption documentation or an affidavit detailing why your religion prohibits you from receiving the COVID-19 vaccine.

Oak Valley Health diversity statement 

Oak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration and we encourage applications from Indigenous peoples, members of sexual minority groups, members of racialized groups, persons with disabilities, and all others who may contribute to the further diversification of Oak Valley Health. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.

We are honoured to be recognized as one of Forbes Canada's Best Employers for Diversity 2023. We ranked within the top 150 organizations across the country. Learn more about our commitment to EDI.