IT Manager

Location: Montreal, QC (On-site)
Salary: $90,000-120,000/year
Reports to: Lucas Breton, Head of IT
Working hours: Monday to Friday, 9:00 AM to 5:00 PM, with flexibility for occasional after-hours work during critical projects, incidents or emergencies. 

About Us:
We are North America’s leading retail photography company, providing secure, inclusive, and empowering photoshoot experiences for women. As we rapidly expand across Canada and the USA, we are redefining our IT infrastructure to support this growth. This is a unique opportunity to play a pivotal role in shaping our future, driving innovation, and making a lasting impact in a fast-growing, dynamic organization.

Job Description:
As the IT Manager, you will report directly to the Head of IT and play a key role in shaping and executing the company’s IT strategy. You will take ownership of IT operations, lead critical projects, and contribute to building a cutting-edge IT infrastructure and security framework that supports the company’s rapid growth and operational needs. This role is perfect for a hands-on leader who thrives in a dynamic environment and is ready to make a tangible impact by driving innovation and operational excellence.

Key Responsibilities:

• Shape and execute IT strategies to align with the company’s growth objectives and evolving operational needs.
• Oversee IT operations to ensure system reliability, security, and scalability across all locations, supporting seamless business continuity.
• Develop and enforce IT policies and procedures that drive compliance, operational excellence, and consistency across the organization.
• Collaborate on laying the groundwork for a future IT team, including defining processes, workflows, and identifying hiring priorities.
• Lead the procurement, deployment, and lifecycle management of IT equipment and software, optimizing for quality and cost-efficiency.
• Foster strong relationships with vendors and service providers to ensure high performance, reliability, and cost-effectiveness of IT services.
• Continuously enhance and manage existing systems, including Google Workspace, JumpCloud, UniFi, Rippling, and others, to maintain security, scalability, reliability, and efficiency.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 3+ years of experience in IT management, ideally in startup or growth-stage companies.
• Strong hands-on technical skills, with experience managing hybrid environments (macOS, iOS, Windows)
• Proven project management skills with a proactive approach to problem-solving.
• Excellent leadership, communication, organizational, and strategic thinking abilities.
• Full fluency in English, with strong written and verbal communication skills.

Preferred Qualifications:

• Experience with Google Workspace, JumpCloud, UniFi, Salesforce, Rippling, Zapier, Monday.com, and Adobe Creative Cloud.
• Familiarity with SaaS automation tools, IoT, and audio/video/photo production tools.
• Demonstrated experience in implementing and maintaining cybersecurity measures, including familiarity with frameworks such as ISO 27001, SOC 2, NIST, or equivalent

Benefits:

• Opportunities for professional development, including certification reimbursements.
• Competitive salary.
• Complete Group Insurance Package.

Why Join us?

This is a unique opportunity to be part of a fast-growing company that’s redefining retail photography. You’ll work in a supportive and innovative environment where your contributions directly impact our success. Grow your skills and career while helping to build technology solutions that support a creative, inclusive mission.