ABOUT US:
Regal.ai empowers businesses to add a personal touch in an increasingly digital world. We help brands understand real-time customer intent signals, and perfect customer interactions with a blend of Regal AI Agents and their human agents.
Our founders, Alex Levin and Rebecca Greene helped build Angi (Angie’s List, HomeAdvisor and Handy) to over $1.5B in revenue, and the rest of our team is made up of customer-obsessed, fun and hardworking team members across product, engineering, marketing, sales and more! We are based in New York City.
We share a common set of values that we look for in every new hire:
*Customers are royalty
*Data beats opinion
*Fast-paced execution wins
*Growth mindset
*Enjoy the journey
Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings!
ABOUT THE ROLE:
Regal AI is a leading innovator in AI-driven solutions, empowering businesses to transform their contact center operations and customer experiences. Partnering with technology solutions distributors (TSDs) and other strategic players in the channel ecosystem, we bring cutting-edge AI tools to market. Joining Regal AI means working with a passionate, goal-oriented team dedicated to driving success in the dynamic AI and contact center space.
RESPONSIBILITIES:
- Conduct pre-event and post-event outreach to partners, schedule meetings, and deliver effective introductions on Regal AI and contact center solutions
- Build and maintain strong relationships with regional partners, prioritizing engagement based on performance and growth potential
- Stay current on Regal AI solutions, value propositions, and trends in AI and contact center technologies through regular enablement activities
- Organize and deliver partner training sessions to drive opportunities with the ideal customer profile (ICP) and achieve deal registration targets
- Represent Regal AI at regional and national events, using networking and presentations to foster new opportunities and educate partners on market trends
- Coordinate virtual and in-person partner meetings, ensuring they are strategically planned to deepen relationships and generate measurable outcomes
- Collaborate with Channel Account Managers (CAMs) to align partner activities and meet sales-qualified lead (SQL) and deal registration goals
- Regularly update Salesforce (SF) with partner interactions, opportunities, and deal progress, ensuring accurate records
- Prepare monthly regional updates for the Channel Director, highlighting key successes and top-performing partners
- Work closely with the NYC office team to share insights and best practices, ensuring consistent follow-up and partner success
ABOUT YOU:
- 1-3 years of experience in a similar role
- Familiarity with the TSD channel ecosystem
- Sales experience in contact center or SaaS technology is a plus
- Proven ability to build strong relationships and meet quota-based objectives
- Understanding of partner ecosystems with a resourceful, proactive approach to achieving success
- Strong communication skills and the ability to articulate contact center trends, AI opportunities, and Regal AI’s value proposition
- Willingness to travel as needed to support partner and event activities
BENEFITS/PERKS
- Competitive compensation packages, including early stage equity
- 401k plan
- Flexible PTO & 11 paid holidays
- Medical, dental, vision insurance (80% covered by Regal for individuals and all dependents!)
- Paid parental leave
- Growth Mindset learning and development stipend
- In-office breakfast and snacks daily
- Happy hours, team outings, & annual off-sites
- Pre-tax commuter benefits
- Complete laptop workstation
- & more!
POSITION LOCATION & OFFICE DETAILS:
This position is only available in New York City (HQ- NoMad). Hybrid roles are required in office T/W/TH and office optional M/F. Covid vaccination policy in place.