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Customer Service Representative

Print Shop
Full-time
On-site
Tampa, Florida, United States
$18 - $24 USD hourly




Replies within 24 hours



Benefits/Perks:

  • Initial and ongoing training 

  • Competitive compensation

  • Paid holidays and vacation

  • Incredible company culture this is relaxed yet super productive work environment



Company Overview:
A locally owned and nationally recognized Printing, Signage and Marketing Services company in the Tampa area is looking for an experienced Customer Service Representative

We have a fast-paced, creative, and flexible work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals.

We work with a dynamic and interesting client base ranging from Museums and Non-Profits to Manufacturing, Real Estate, Contractors, and Construction. With the tools and technologies provided, we focus on putting our energy towards creating a remarkably unparalleled experience for each and every customer. 

This is where our Customer Service Team comes in!


Job Summary: 
Our Customer Service Representatives work closely with customers and our sales team, providing support with the goal of increasing sales and customer satisfaction.



Responsibility Overview: 

  • Provide service to customers in our office, over the telephone, and by email. 

  • Help the customer by identifying their requirements and providing the services and products that best meet their needs. 

  • Show expertise by communicating with the customer about our products, services, and capabilities.

  • Ensure that all their requirements are met for their unique projects.

  • Negative chatter and office politics are not tolerated.


Skills we are looking for:

  • A positive, very detailed oriented people pleaser

  • A willingness to be proactive and take action 

  • Excellent communication skills (verbal & written)

  • Strong computer skills

  • Team player that can work with others to deliver a project on time


Skills desired, but not required:

  • Previous experience in business to business 

  • Printing and signage experience 

  • Understanding of direct mail and automated marketing

  • Experience with PrintSmith or PressWise




Compensation: $18.00 - $24.00 per hour