Customer Service Rep - Patient Accounts - Full Time (1.0) - Days

Job Summary: The AR Collector is responsible for providing excellent customer service for all patients and their families in order to achieve both excellent patient satisfaction and increased revenue.  Responsible to provide patients with all financial options available as well as obtain insurance information and update demographics.  Responsible for maintaining in-depth knowledge of balances owed and explanation of payment options in accordance with the NYS Fair Debt Collection Laws.

Education Requirements:

Required - High School graduate or equivalent

Preferred - Courses taken in bookkeeping or accounting

Experience Requirements:

Required - One (1) year of experience in office procedures in a healthcare setting.  Basic computer skill sand knowledge of general office equipment

Preferred - 2-3 years experience in credit / collections in a healthcare settings.  Bookeeping and accounting courses.  Medical terminology knowledge.