Business Development Manager - NSW
Topdeck Travel
Full-time
On-site
Sydney, New South Wales, Australia
GLOBAL TOURING GROUP - BACK-ROADS & TOPDECK
Position: Business Development Manager - NSW
Reporting to: Head of Sales APAC
Location Base: Sydney / NSW - Remote
Contract: Full Time
At Global Touring, we’ve been leading the way in group travel for over 30 years. While times may have changed, one thing remains constant—our passion for uncovering new destinations and crafting unforgettable experiences for a global audience. With our two distinct brands, Topdeck and Back-Roads Touring, we cater to different travel styles but share one goal: delivering life-changing tours.
We’re on the lookout for a fun, energetic, and dynamic person to join our team and help us grow. If you’re someone who is passionate about life changing travel experiences, lives for the thrill of driving sales and loves connecting with people then this may be the job for you!
The Role
We need someone versatile—someone who can juggle multiple responsibilities while embodying the spirit of both Topdeck and Back-Roads.
You will be responsible for driving sales with existing trade partners through a targeted approach as well as actively looking for new business opportunities for the Global Touring brands. You must be personable, agile, and able to work autonomously, and be capable of being an enthusiastic champion for both of our brands, forming meaningful relationships and delivering impact across the board.
Key Responsibilities:
- Managing trade relationships within the territory
- Building and nurturing travel agency partnerships with the ability to prioritise those agencies which you identify as having the best growth potential for the brand.
- Develop and implement sales and marketing plans with key accounts using a customised and targeted approach to address their specific needs in your territory.
- Increasing trade sales year on year with aggressive annual growth targets for the brand
- Developing and providing training sessions for agency partners to enhance their knowledge of our hero brands
- Maintain accurate records of sales activities in CRM; record trainings, appointments, tasks, customer feedback and other sales activities.
- Manage Sales Manager Budget in the most cost-effective way adhering to established policies.
Experience, Requirements and Key Behaviours
- 3+ years of experience within the travel industry
- Experience in sales or marketing desirable
- Strong positive attitude with the ability to “Think outside the box”.
- Excellent relationship & time management skills
- Confident and articulate presenter and public speaker
- Good working knowledge of Office365
- CRM experience (Salesforce or similar)
- Self-starter with an existing travel industry network
- Firsthand destination knowledge gained through travelling throughout the UK, Europe a must, with North America and Asia desirable.
Expectations of the role
- Provide your own vehicle, which you will be compensated for.
- Work outside of normal business hours as required to represent Topdeck and Back-Roads Touring at travel expos, conduct breakfast seminars, or as required to attend any other reasonable promotional event.
- Travel long distances, occasional interstate, and international travel, and occasionally work away from home as required
- Escort Travel Agent familiarisation trips on Back-Roads Tours and Topdeck
Why Join Us?
- Generous domestic and international travel discounts for you, your family and friends!
- Career development and growth opportunities with supported training and development to grow your skillset.
- 2 days paid leave per year for volunteer opportunities of your choice.
- Your birthday off!
- Annual Free Trip
- Access to retail discounts and Flight Centre travel group benefits programmes
- Employee Assistance Program.
- Great working culture working with people who are passionate about travel.
Global Touring Values
Our values aren’t just words on a page. They’re the backbone; the steering wheel;
the soundtrack to how we embrace each day. Like a well baked brownie, every ingredient
combines to achieve the rich consistency fuelling the soul of Global Touring.
Stay Curious
We are natural born explorers. Our people question old solutions, apply alternative thinking and embrace being challenged in the search for outcomes. We’re excited by the journey on and off the road – expanding our knowledge, adapting to feedback and questioning the status quo. Value ideas over hierarchy. Have the courage to take risks. Don’t let perfection prevent growth.
Choose Transparency
We take the right way, not the easy way. We’re straight up even through the toughest conversations; tackling challenges head-on and with integrity. Honour commitments. Communicate with clarity. And build relationships based on mutual respect. Forget hidden agendas, we treat everyone fairly – despite a preference for instant coffee.
Don’t pass the buck
If we do it, we do it well. We are empowered to make decisions based on data and experience – holding each other accountable along the way. Spare the excuses. Be fearless in the pursuit of results. And take responsibility – even when no one’s looking. There will be bumps in the road; that’s ok. We own our mistakes and learn from the challenges as well as the successes.
Together we go further
Across oceans and office desks, it’s more than a love for travel that keeps us connected. There are no silos here; we are each other’s toughest critics and loudest supporters – especially around the ping pong table. People with diverse backgrounds, different identities and varied experiences make our company exceptional. We embrace alternate perspectives, recognise each other’s strengths and champion collective genius.