Business Development Manager -Fulfillment Warehouse

The role of the Fulfillment Business Development Manager is to act as the ‘face’ of the company and the first point of contact for prospects and customers. This position consists of responsibilities and duties related to growing the company’s fulfillment market share by new customer targeting, outreach, and qualifications. This salary plus commission position will report to the VP of Sales and will collaborate with a variety of people throughout the company including Operations, Pricing, Finance, Customer Support as well as members of the Sales and Marketing teams.

DUTIES AND ACCOUNTABILITIES

• Develop and implement sales strategies to achieve aggressive sales goals.


• Generate revenue through prospecting, qualifying, and closing new business.


• Partner with customers and internal teams for a fair return for our company and value to customers.


• Understand customer requirements, procedures, and goals to collaborate with Operations.


• Develop and maintain long-term consultative customer relationships to understand and offer solutions.


• Run prospecting playbooks geared towards target accounts and target markets.


• Schedule as many meetings with prospective companies and key stakeholders as possible.


• Identify internal stakeholders and key intelligence within the target account.


• Execute our current strategy, and research outbound strategies to enhance our sales efforts.


• Continuously improve opportunity generation.


• Report on campaign KPIs including meetings kept, opportunities created, opportunities qualified.


• Manage dataset of target accounts in WSI’s CRM and develop nurturing strategies.


• Keep key decision-makers informed of updates to our platform.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Build trust with customers by ensuring that all of their needs are being met as committed.


• Demonstrate strong interpersonal, verbal, and written communication skills.


• Be driven by results, yet patient in working through the sales process.


• Demonstrate an ability to have a high degree of attention to detail.

PREFERRED EDUCATION AND EXPERIENCE

• Bachelor's degree in Supply Chain Management, Business, Marketing, or related field.


• Prior experience with outbound prospecting and closing business in the 3PL Fulfillment industry is required – specifically candidates with Direct to Retail (B2B) and Direct to Consumer (DTC) fulfillment experience.


• 3-5 years of sales experience presenting business solutions through a consultative sales process is required.

PHYSICAL CAPABILITIES AND REQUIREMENTS

• Work out of a remote home location, with proximity to an airport for travel via airplane.


• Travel required; estimates may vary based on home location.


• Ability to sit for extended periods of time within an office environment.


• Ability to use hands and fingers for computer keyboarding, and answer phone calls.


• Ability to communicate via the telephone using speaking and hearing skills.

BENEFITS AND TOTAL REWARDS

• Competitive wages, and opportunities for advancement.


• Medical, Dental, Vision, Critical Illness, Accident, and Flexible Spending Plans available.


• Company-paid Short/Long-term Disability, Life Insurance, and Employee Assistance plans.


• Company-paid Time-Off (PTO), Sick Leave, and Holiday Pay.


• Retirement 401(k) Plan with Discretionary Employer Match and Profit Sharing.

COMPENSATION

• $90k-$120k Base + Commission (uncapped)

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