Business Development Manager

🕙 Role details: This is a full time role for 40 contracted hours per week

💷 Salary: £35,000 - £45,000 per annum + Performance related bonus (based on experience and track record)

🌍 Location: We are a hybrid team, based throughout the UK. We offer the flexibility to work outside of the UK up to 90 days per year, however you must be able to work and live permanently within the UK, and travel to London quarterly for company-wide and function meeting sessions. #LI-Remote

The role

We are looking for a talented Business Development Manager to become a key member of our Sales team. Your role will be to own the sales process across all stages of the pipeline. You will need to have the skills to both harness and contribute towards the continual improvement of a working process which aims to match Isla with Trusts across the NHS. Owing to the nature of the industry, this role requires a consultative approach which positions Isla as a solution to complex and at times widespread clinical challenges. You will also be working closely with our Delivery Team to support project management in our partner organisations, as well as the Product Team to surface feedback which will help steer the future development of Isla.

You will be reporting to the Director of Partnerships to ensure you're developing professionally, are happy and motivated in your role and are being exposed to the wider business functions and health industry. The people around you will be high performing and will expect a lot from you.

The ideal candidate for this role will be ambitious and motivated and able to build long-lasting relationships across many parts of an organisation. You must possess the ability to think commercially and critically whilst tackling complex and often ambiguous problems for our clients. Lastly, you must be analytical in your approach to ensure that the solutions suggested are a good fit considering the clinical and operational context. 

Who We Are

We are a growing team dedicated to improving healthcare. We are ambitious, customer focused, and driven by the impact we are having in healthcare. We’re also a VC backed startup, which brings agility and growth opportunities unlike anywhere else.

Since going live in our first pilot sites just over 3 years ago, Isla has scaled quickly and is now working with 30+ Trusts across the NHS. Isla is an intuitive and highly scalable solution which can be deployed across multiple specialties and can support patients right across their healthcare journey.

What is Isla

Isla is a response to healthcare systems that are not able to scale to meet the increased demand. It is a cloud-based platform that allows both patients and clinicians to securely submit information to support clinical decision-making. The result is a continuous flow of data (photos, videos, sound recordings and forms/questionnaires) which enables automated and personalised pathways and clinically-coded risk stratification. The platform is specialty agnostic and as a result is currently implemented in over 40 patient pathways and sees 1 million submissions onto the platform annually.

Over the next 12 months you will:

• Establish a repeatable process for generating new leads into the business 
• Use validated learning to help us reduce our average deal duration
• Contact prospects via phone, emails and at times through industry events
• Work with potential clients to understand their needs and whether we are well positioned to meet them
• Work with the Product Team to constantly develop and strengthen the platform
• Input actively into company strategy and steer key decisions
• Explore new market opportunities
• Proactively continue to build your network of senior leadership within the NHS
• Run product demos and map out next steps with prospects, working your way up the organisation ladder to get final signoff

• Enthusiasm, passion, energy and the desire to make a positive change in healthcare
• Proven work experience as a Business Development Manager, Sales Account Manager or similar
• Experienced in working with or in the NHS and building great relationships with key decision makers,  including C-suite stakeholders
• A track record of high performance 
• Evidence of an analytical capabilities and taking a consultative approach to sales
• The ability to self-organise and offer solution to unclear problem statements 
• An understanding of sales performance metrics
• Excellent communication and negotiation skills
• Ideally a thorough knowledge of the NHS’s structure,  its trends and how it makes decisions when procuring digital solutions

🏡 Work from home or at our office in Huckletree Shoreditch (Finsbury Square) 🏢

🐶 Pet friendly office

🕜 Flexible working times

🏖️ 25 days annual leave (on top of bank holidays)

🎂 Take your birthday off

🎄 Take Christmas Eve off too

🌍 Work abroad for up to 90 days per year

🎉 Enhanced parental leave

🍜 Treat your friends or family to a meal each quarter (up to £75)

🧘‍♀️ A monthly wellbeing bonus (£50 per month for gym membership/wellbeing activities)

🎳 Regular team socials

📚 Learning sessions every month and a £30 learning budget

📈 Equity options available

💰5% employer-matched pension contribution

💗 Delivering social impact through improved patient healthcare

💡 Working at a well funded and rapidly growing start up, solving a global problem in a new way

🎇A whole lot of fun on an exciting journey

What is the hiring process for this role at Isla?

Interviewing with us for the Business Development Manager role will be split into 3 stages (all conducted virtually):

1️⃣ A screening interview with our Director of Operations - 20 minutes

2️⃣ A one to one interview with our Director of Partnerships - 30 minutes

3️⃣ A final pitch interview with our Director of Partnerships and one of our Co-founders - 35-40 minutes

Diversity and Inclusion

Isla is an equal opportunity employer and is committed to building an inclusive and diverse team. We encourage all qualified candidates to apply. Isla does not discriminate against anyone on the basis of their race, gender, disability, religion, national origin, age, or any other protected category. We choose to celebrate our team’s differences and see them as one of our most valuable assets.

Recruitment is not one-size-fits-all and we're happy to tailor our hiring process to better meet the needs of individual applicants. Please email recruitment@isla.health with any requests for support.

Using AI tools for your application

Most of our roles include several questions as part of the application process. AI tools such as ChatGPT might be useful in structuring or proof-reading your cover letter or your application answers. We encourage you to do your own research though to fully understand the company and the role you are applying to as you will be asked questions during any interview. Generic AI-generated answers are also really obvious. We'd like to get an idea of how you think early in the process; you should also make sure Isla is the right fit for you before you apply. Make AI tools work for you, not against you!