Business Data and Compliance Officer

• Full Time Opportunity + Ongoing + HS Grade 3 at $84,570 + 11.5% super + salary packaging benefits.


• Hydrid working model + Based at St Albans campus + Opportunity to Work From Home


• Support the Aged Care Services team to meet reporting and compliance obligations  

This opportunity is a Full Time ongoing position and is classified under Grade 3 of the Health and Allied Services, Managers and Administrative workers (Victorian Stand-Alone Community Health Services (Multi Employer) Enterprise Agreement 2022-2026.

You will make a difference by

Management and coordination of a broad range of administration support functions to the Aged Care Services portfolio enabling meaningful and efficient service delivery. These include:

• Managing all care recipient entries, departures and package upgrades across multiple software platform (Services Australia – Aged Care Provider Portal, My Aged Care, Client Management System – AlayaCare)


• Managing the lodgement of Services Australia claims and reconciliation processes.


• Ensure seamless coordination of care recipient fee contributions.

Managing the compliance and administration components of brokered services contractors, including managing the contracting renewal processes

To succeed you will need:

• Experience in Aged Care package management


• Excellent attention to detail with high quality data management skills


• A strong interest and/or experience in financial management processes


• Strong organisational and time management skills to achieve key deliverables.


• Strong ability to identify and solve problems related to managing large sets of data


• Proficiency in Microsoft Office suite (particularly Excel) and proven experience with systems administration.


• Highly developed interpersonal skills, including effective written and verbal communication skills to effectively liaise with stakeholders.


• Demonstrated ability to work well in a team and autonomously with minimal supervision.

We will offer you:

• Flexibility We work in a flexible, creative and adaptable way to best support our staff and clients. Access plenty of options to flex your work and life commitments through our Flexing with IPC Health program.


• Learning and development Our people are supported to act on opportunities that expand their expertise, knowledge and confidence. Opportunity to explore and participate in our Innovation and Professional Development Framework.


• Supportive Environment Connection is our strength. We respect and support each other and work collaboratively to create a force of good. Be inspired and well supported by our passionate leaders and creative staff.


• Celebrate achievements Feel valued and recognised as an important part of One Team IPC Health. Your contributions matter. Be part of an award winning supportive organisation that values and celebrates growth.


• Attractive Benefits Generous salary packaging benefits including novated leasing, paid parental leave, access to accrued days off, free onsite car parking, free and confidential employee assistance program.

What next?

If you are passionate, creative and want to make a difference, we want to hear from you. All you need to do is visit our careers page, read the role’s Business Data & Compliance Success Profile, submit your resume and respond to a few questions.

To find out more about the role, please contact Tahlia Hayes, Manager Aged Care Services at Tahlia.Hayes@ipchealth.com.au 0493 680 504

Applications close 8th November at 11:30PM.

Our Story

We are One Team IPC Health. We are passionate we go above and beyond, demonstrating understanding and respect for our communities and each other. We make a difference we act with purpose, measure our results and celebrate our achievements. We are creative we learn, experiment and innovate.

At IPC Health, we are visionaries for community health and wellbeing. We are changemakers. Innovation in action is at the heart of everything we do, because we know that innovation can create amazing change and have an incredible and far reaching impact for individuals, our communities, and for our industry. We prioritise those who face obstacles to getting health services tailored to their needs and work with and for them in a deeply connected way. This enables us to acutely understand their needs and challenges. We live and breathe our passion to create new and better ways to deliver holistic health services for our vastly different and diverse clients and communities – so that they can thrive and experience greater health and wellbeing both individually and together.

We are committed to maintaining a barrier-free environment for all and welcome individuals of diverse backgrounds, including but not limited to, those from the Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse and the LGBTI communities to apply for our job opportunities.

If you require a reasonable workplace adjustment to support you during the interview process please email Careers@ipchealth.com.au with your request. Reasonable workplace adjustments are changes that are necessary and achievable to enable a person to efficiently perform their role to the best of their abilities. A reasonable workplace adjustment can be requested at any time in the recruitment process or as a part of employment with IPC Health.