Automotive Customer Service Specialist
Grease Monkey Canal Winchester- Engage with customers in a friendly and helpful manner.
- Answer telephone, direct calls, answer customer inquiries and assist in resolving complaints as needed
- Educate customers about services available, promotions, and product guarantees.
- Review Service Order Ticket thoroughly with customers at check-out, explain services performed, static sticker, and reminder card.
- Process all payments using the computer system and credit card machine.
- Maintain a clean countertop, waiting room, and coffee service areas.
- Clean restroom area and restock supplies throughout the day.
- Perform administrative and computer tasks
- Stock Service Order Tickets and input vendor shipments on computer
- Attend crew meetings and run errands and perform other duties as needed by Manager.
- Flexible Hours
- Employee Discounts
- Paid Training
- Paid Vacation & Holidays
- Excellent customer service skills
- Basic literacy (ready, writing, math skills), Verbal and written communication skills,
- Basic keyboarding skills and beginning computer skills
- Attention to detail and accuracy
- Previous customer service and general office experience strongly preferred
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.
Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey® brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey® is the nation’s largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey® International, LLC is the nation’s largest independent franchisor of automotive oil change centers serving more than 2 million customers each year.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Grease Monkey Corporate.