Assistant General Manager
Texas Family Fitness
Full-time
On-site
Plano, Texas, United States
$44,000 - $44,000 USD yearly
Job Summary:
The Assistant General Manager (AGM) plays a crucial role in overseeing gym operations and staff, reporting directly to the General Manager. The AGM is responsible for achieving membership goals, managing the personal training department, and driving overall gym revenue. This role requires a dynamic leader who can inspire the sales team, ensure a positive member experience, and maintain operational excellence.
Key Responsibilities:
Team Leadership and Supervision:
- Supervise and assign tasks to gym staff, ensuring efficient operation and alignment with company goals.
- Develop and implement sales and prospecting strategies to meet daily, weekly, and monthly targets.
- Participate in budgeting processes, ensuring financial objectives are met.
- Assist in the recruitment, hiring, compensation, discipline, and termination of employees as needed.
- Ensure a safe and healthy environment for both employees and members.
- Oversee the maintenance and repair of gym equipment to ensure optimal functionality.
Member Engagement and Facility Management:
- Provide support to both new and existing members, offering assistance on the gym floor to enhance their experience.
- Ensure the gym remains clean, organized, and compliant with company standards at all times.
- Provide direction and support to the Personal Training department, front desk, and Kids Club.
- Manage office and janitorial supplies, as well as oversee building maintenance when the GM is not onsite.
- Maintain a professional demeanor at all times and uphold company standards in decision-making.
Staffing and Team Development:
- Build and maintain a motivated and cohesive team that embodies company values and goals.
- Provide consistent training, coaching, and accountability for direct reports, recognizing strong performance and administering discipline when necessary.
- Participate in the selection process for Fitness Consultants (FCs) and other staff, making reliable hiring recommendations to the GM and District Manager (DM).
- Ensure the gym is fully staffed with qualified team members to meet the needs of the Sales Department.
Sales Team Training and Performance Management:
- Train the Sales Team on generating leads and new business through promotions, referrals, and guest passes.
- Develop and communicate strategies to help the Sales Team meet their objectives and goals.
- Monitor Sales Team performance, provide coaching, and create an ambitious work environment.
- Conduct regular meetings with the Sales Team to review performance and provide motivation and guidance.
- Set challenging yet achievable targets for the team, and offer career growth opportunities to FCs.
- Implement corrective actions for team members who do not meet performance expectations.
- Manage the Sales Team's schedule with support from the GM and DM, and review sales performance and gym statistics regularly with the GM.
Manager on Duty (MOD):
- Act as the Manager on Duty when the GM is not present, addressing any staff or member issues as they arise.
Gym Tours and Presentations:
- Interact with guests to create a remarkable experience during facility tours.
- Inspire guests to purchase memberships by understanding their needs and presenting the gym in a way that resonates with them.
- Incorporate personal training as a key component of fitness goals during membership presentations.
Sales Management:
- Ensure all members have an exceptional experience and follow up with them to track their progress toward fitness goals.
- Generate new business through member promotions, referrals, and guest passes, and diligently follow up on all leads.
- Lead by example in achieving sales targets for memberships and personal training.
Additional Responsibilities:
- Assist with front desk duties as needed, providing members with a friendly greeting and prompt service.
- Execute other duties as assigned by the GM, DM, or Corporate Management.
- Adhere to safety protocols, including lifting situations of 50+ pounds.
Requirements:
Education and Certification:
- Required: High School Diploma or GED.
- Required: Current CPR certification.
- Preferred: Some college education or a bachelor’s degree.
Experience:
- Preferred: Prior management experience in a service-oriented sales industry, leading 3-10 employees.
- Preferred: Experience in fitness membership sales.
Skills and Traits:
- Leadership and coaching abilities.
- Strong understanding of sales practices and techniques.
- General knowledge of the fitness industry.
- Proficient with computers and related software.
- Excellent interpersonal and customer service skills.
- Independent, self-starter with strong organizational abilities.
- Team player mentality.
The AGM role may require extended workdays, weekends, and holidays to support the business, with the gym only closing on Christmas Day.
Compensation: $44,000.00 - $44,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.
EXCITED TO JOIN A GROWING, INSPIRED TEAM?
Texas Family Fitness is committed to our health club members & team members, providing a healthy outlet for families. When a new member chooses one of our clubs they are putting their fitness experience in our hands. Our team members are vital to this relationship, and their passion for fitness is what fuels the ability to change people’s lives for the better.
We are growing and looking for enthusiastic & motivated people who like to work hard and have fun! Do you like helping people reach their health & fitness goals? Do you like helping families stay fit together? If you think you’re ready to join a winning team, take the next step and join our fitness family.
Texas Family Fitness provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
WHY WORK AT TEXAS FAMILY FITNESS?
WHY WORK AT TEXAS FAMILY FITNESS?
Working at Texas Family Fitness is an unparalleled experience, setting itself apart from any other gym environment in several distinctive ways.
- Community-centric Approach: At Texas Family Fitness, it's not just about memberships and workouts; it's about fostering a sense of belonging and community. Employees are encouraged to build genuine connections with members, creating a supportive and inclusive atmosphere where everyone feels valued and motivated to reach their fitness goals.
- Family-Focused Culture: True to its name, Texas Family Fitness prioritizes family values in everything it does. Whether it's providing childcare services, hosting family-friendly events, or offering specialized programs for all ages and fitness levels, the focus remains on catering to the diverse needs of families, making it a unique and welcoming space for everyone.
- Innovative Facilities and Programs: From state-of-the-art equipment to innovative fitness classes and personalized training sessions, Texas Family Fitness is committed to staying ahead of the curve. Employees have access to cutting-edge resources and ongoing training opportunities, ensuring they can deliver top-notch experiences that keep members engaged and coming back for more.
- Emphasis on Personal Growth: Texas Family Fitness isn't just a place to work; it's a platform for personal and professional growth. Whether you're a seasoned fitness enthusiast or just starting your career in the industry, there are ample opportunities for advancement, skill development, and leadership roles within the organization.
- Community Engagement Initiatives: Beyond the gym floor, Texas Family Fitness is deeply invested in giving back to the community. Through various outreach programs specific to our NTX area, charity events, and partnerships with local organizations, employees have the chance to make a meaningful impact beyond their day-to-day responsibilities, fostering a sense of pride and fulfillment in their work.
Texas Family Fitness is more than just a job - it's a rewarding journey fueled by a passion for fitness, a commitment to community, and a dedication to helping others live healthier, happier lives.
TEXAS FAMILY FITNESS PERKS AND BENEFITS:
TEXAS FAMILY FITNESS PERKS AND BENEFITS:
- Work with and around kind, unique and fun team members
- Free gym membership to all Texas Family Fitness locations
- Flexible Hours
- Professional training and growth opportunities
- Discounts through vendor partners
- Discount on all retail purchases
- Medical, Dental, Vision and other supplemental insurance
- 401k
GROWTH OPPORTUNITIES ARE AVAILABLE:
Texas Family Fitness offers a diverse array of job opportunities across various areas, each playing a crucial role in delivering exceptional experiences to our members and fostering a thriving community of health and wellness. Here's a glimpse into some of the key job opportunities and their areas within Texas Family Fitness:
- Fitness Instructors and Personal Trainers: These professionals are the heartbeat of our fitness programs, leading dynamic classes, conducting personalized training sessions, and inspiring members to achieve their fitness goals. Opportunities abound for certified instructors and trainers with expertise in disciplines such as HIIT, yoga, strength training, and more.
- Member Services and Front Desk Staff: The front desk team serves as the welcoming face of Texas Family Fitness, providing exceptional customer service, managing memberships, and ensuring smooth operations at our facilities. Opportunities exist for energetic individuals with strong communication skills and a passion for helping others.
- Childcare Providers: Texas Family Fitness recognizes the importance of supporting families in their fitness journey by offering onsite childcare services. Childcare providers play a vital role in creating a safe and nurturing environment for children while their parents focus on their workouts. Opportunities are available for childcare professionals with a love for working with children and ensuring their well-being. Read more about our Kid's Club here.
- Group Fitness Instructors: These individuals are the heartbeat of the gym and give members a diverse experience. Opportunities are ideal for individuals with a passion for fitness and a knack for creating dynamic class experiences. Check out our website for the Group Fitness classes that are offered.
- Management and Leadership Roles: Texas Family Fitness offers opportunities for career advancement and leadership development across all areas of the organization. From department managers to regional directors, these roles involve overseeing operations, driving strategic initiatives, and cultivating a positive work culture.
-
Corporate Positions: In addition to roles within our fitness centers, Texas Family Fitness also offers opportunities for professionals in areas such as marketing, human resources, finance, and IT at our corporate offices.